Warehouse Supervisor

**Location: Coventry (Exhall)**
**Package: Basic salary £30,000 plus bonus & flexible benefits package including up to 27 days holiday**(plus bank holidays & additional annual leave purchasing scheme)**

**Hours: 45 across Monday-Friday Only**
**Sector: Packaging Distribution**

**Protecting what matters, together**
We’re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows.

With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement, at all stages of your career.

We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. And additionally, the way we work prioritises work-life balance and flexibility, empowering our colleagues to manage what is most important to them. Our business values commitment, diligence, teamwork, adaptability and a thirst for learningso if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future.

**Warehouse Supervisor role**
An opportunity has arisen for an experienced Warehouse Supervisor to join our National Distribution Centre based in Coventry. Working as an integral part of our regional logistics team, you will enjoy being hands-on in conducting daily tasks as part of the wider team but relish the increased responsibility of leading by example and supervising warehouse colleagues. Reporting to the Logistics Manager at site, tasks will include supervising stock handling, prioritising customer satisfaction through timely deliveries, and maintaining quality standards. Additionally, the role involves driving performance to meet regional targets, providing leadership and support to achieve organisational objectives.

**Warehouse Supervisor Key Duties**
- Lead and manage daily warehouse operations, providing clear direction and support to ensure efficient task completion.
- Work with the Logistics Manager to address team performance issues and implement strategies for improvement.
- Receive and inspect supplier deliveries, ensuring adherence to receiving procedures and prompt resolution of discrepancies.
- Supervise the accurate receipt, quality checks, and storage of goods, optimising space and maintaining system accuracy.
- Direct the picking, loading, and dispatching of goods, coordinating workflow and resource allocation to meet delivery deadlines.
- Manage paperwork processing, maintaining records and overseeing administrative tasks for operational efficiency.
- Conduct regular stock counts and audits to maintain accurate inventory records and address discrepancies promptly.
- Provide high standards of customer service, promptly addressing inquiries and resolving issues to ensure a positive experience.
- Collaborate with Sales to coordinate customer delivery schedules and align operational activities with expectations.
- Promote cooperation and teamwork between departments and Regional Distribution Centres to enhance efficiency and achieve goals.
- Ensure compliance with regulatory requirements and company standards for health, safety, and quality management.

**What you will bring**

Essential:

- Minimum two years’ experience of working within warehouse environment
- Minimum 6-12 months team-leading/supervisory experience within a warehouse environment
- Valid Forklift licences (please note, both Counterbalance and pivot-steer ‘Bendi’ is essential for this role).
- Demonstrable track record of reliability in relation to goods in/out orientated role
- Proven team player with flexible approach and strong work ethic
- Good grasp of general health & safety legislation/best practice and manual handling
- Sound communication skills both verbal and written
- Satisfactory level of basic maths & English ideally evidence by GCSE grades A-C

Desirable:

- Experience in prior role of close inter-department working (i.e. with sales/purchasing)
- Formal qualifications or training courses completed in management and/or health & safety
- Prior experience of working with diverse and multiple product lines of stock
- Experience of working within a fast-paced environment with the ability to prioritise tasks

**What you will get**
We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include:
- 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
- Additional Holiday pu