Customer Service Advisors X 2

1 week ago


Stafford, United Kingdom STAFFORD BOROUGH COUNCIL Full time

**Customer Service Advisors X 2 - Full time, Permanent (CBP300 / CBP109)**

**Band D (SCP 5 - SCP 7) £24,790 - £25,584 per annum, pay award pending.**
**37 hours per week**

**Working Hours: Monday to Thursday 08:30 to 17:00, Friday 08:30 to 16:30.**

Do you get a real buzz from giving excellent customer service?

Are you a great team player and a confident, sincere communicator?

Then let’s talk

We deal with a range of enquiries on topics as diverse as; Refuse and Recycling, Licensing, Parking, Housing and Planning and we’re looking for people to support us in delivering a quality and professional service.

You will have the ability to work in a fast-paced customer service environment and be a positive self
- motivated person with the ability to work independently and as part of a team.

You will need excellent customer service and communication skills to deal with a diverse range of customers and will have the ability to cope in a fast-paced environment.

If you would like more information on the requirements for this post, please contact Susan Pote (01785 619293).

Interviews will be held Monday 19th and Tuesday 20th May 2025.

(702149/710176)

**Job Types**: Full-time, Permanent

Pay: £24,790.00-£25,584.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Stafford, ST16

Application deadline: 04/05/2025
Reference ID: CBP300/CBP109



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