Trade Counter Supervisor

4 days ago

Falkirk, United Kingdom UK Windows & Doors Group Full time

**Main Purpose of Role**:
To support the depot manager with the day to day running of the depot including producing quotes and liaising with customers after sales.

**Responsibilities**:

- Proactively manage stock turnaround
- Ensure invoicing is completed in a timely fashion
- Banking
- Proactive management of operations report and ‘T’ card system
- Set up of job files
- Process quotes and orders in line with customer expectations
- Cross selling and up-selling of product range
- Determining prices to maximise operating margins
- Dealing with customers in a polite, positive and professional manner
- Technical support/advice where applicable with support from the Depot Manager
- Deputising for the Depot Manager where required
- Provision of professional support to other sites when required
- Assist with deliveries where necessary
- Adhere to procedures on goods delivered process
- Unload goods-in products safely and store in Warehouse efficiently ensuring all goods are correct and to quality standards
- Professionally assist customer on collection of goods.

**Skills & Knowledge**:

- Attention to detail and accuracy
- Safe and responsible driver with own licence
- Good basic written skills
- Ability to learn and develop
- Organised approach
- Customer focused
- Basic financial and numeracy skills for checking orders etc
- Manual Handling
- Basic product knowledge of core product range e.g bi-fold door v patio

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location

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