Flood Resilience Team Member

**Flood Resilience Team Member - 31897**:
**Flood Resilience Team Member - 31897**
- Number of jobs available
- 1
Region
- East of England
City/Town
- Colchester, Ipswich, Norwich
Building/Site
- DEFRA GRP DRAGONFLY HOUSE, NR3 1UB, DEFRA GRP EA ICENI HOUSE, IP3 9JD, DEFRA GRP EA RIVERS HOUSE KELVEDON, CO5 9SE
Grade
- Staff Grade 3
Post Type
- Fixed Term
Role Type
- Administration / Corporate Support, Operational Delivery
Working Pattern
- Full Time, Part Time, Part Time/Job Share
Salary Minimum
- £28,607 pro-rata
Closing Date:

- 29/09/2025, 23:55 hours
- Job description attachment 1
- 31897 - Job Profile.pdf - 227KB Opens in a new window

- Security checks level
- Basic Check
Job description
We are looking for a highly motivated and enthusiastic individual to play a critical role in the delivery of East Anglia’s flood incident management service, helping to build communities that are resilient to the impacts of flooding.

In East Anglia we want to create a diverse workplace where people are respected, valued and listened to. We’re all different, and by embracing Equality, Diversity & Inclusion (EDI) we can become an equal opportunity employer where jointly we all grow and learn together.

It is our ambition to champion diversity through building a workforce as diverse as the communities we serve.

Covering Essex, Norfolk and Suffolk, the Flood Resilience Team Member will support the delivery of activities across all aspects of the team’s work and have the following responsibilities:

- To co-ordinate internal and external enquiries that come into the team inbox, such as Freedom of Information requests and MP briefings, to ensure a timely and high-quality response.
- To support our Technical Specialists in the maintenance and improvement of data within the Warning System, using a variety of databases and GIS tools.
- To support our Incident Management leads in the updating of procedures, training materials and rosters, to ensure delivery of a competent and resilient flood incident management service.
- To support our Engagement Advisors with production of materials and resources to be used when engaging with our customers and partners, and support with community engagement events as necessary.

Please note, this role does NOT qualify for Skilled Worker sponsorship. Contact UK Visa and Immigration (UKVI) for professional expert advice.The team
The Flood Resilience Team sits within the Flood and Coastal Risk Management Department in Local Operations and plays a vital role in the EA2030’s goal of building a nation resilient to climate change.

We ensure our staff, partners and communities are ready to respond effectively before, during and after a flood. We deliver the Flood Warning Service, engage with communities at risk from flooding and ensure our flood warning duty officers are trained and capable.Experience/skills required
Through your experience you'll be able to demonstrate the following:

- An excellent communicator, who enjoys engaging with others and building relationships, and your inter-personal skills will be complimented by your enthusiasm to achieve results.
- Take a proactive approach to progressing your work, with the confidence to make decisions on your own initiative and as part of a team.
- Be able to work as part of a team, and individually, able to prioritise an interesting and varied workload.
- Knowledge of GIS tools and willingness to undertake further training when necessary.

It would be helpful, but not essential, if you had a knowledge of Flood & Coastal Risk Management and/or incident management.

Everyone starting a new role will be given all the training and support needed.Contact and additional information
The role can be based at our Ipswich (IP3 9JD), Colchester (CO5 9SE) or Norwich (NR3 1UB) office. We accommodate working from home, but you'll be required to attend your base location on a regular basis.Length of contract
Until 30/08/26Competence 1
Achieves ResultsDescription

As a Flood Resilience Team Member, you will be required to prioritise and organise tasks to ensure timely achievement of results, especially when we are responding to flood incidents.

Please provide an example of when you delivered a high quality piece of work that you were proud of. What steps did you take to ensure high standards and timely delivery?Competence 2
Communicates EffectivelyDescription
As a Flood Resilience Team Member you will be required to communicate with a variety of internal and external stakeholders.

Please provide an example of when you have communicated important information to a variety of people. What things did you consider to ensure effective communication?Competence 3
Data and Information ManagementDescription
As a Flood Resilience Team Member you will be regularly required to collect, manage and share data and information.

Please provide an example of when you have collected and analysed data to achieve an objective. What steps did you take and what was the outcome?