Workspace Coordinator

**Workspace Coordinator**

**About Us**
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a socialor affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homesand improving services.

**About the role
**We have an exciting opportunity for a Workspace Co-ordinator to join our team based In Brock Street, London, on a permanent basis.

Reporting to the Regional Workspace Manager you will deliver high quality front of house services and support the delivery of effective and efficient Workspace services for Guinness ensuring a high level of customer satisfaction.

You will act as the first point of contact to customers, colleagues and building users and demonstrate the Guinness behaviours, presenting a welcoming impression to all visitors, so it is essential for you to be able to build strong working relationshipswith internal and external customers and be able to communicate effectively both verbally and in writing to ensure the timely and effective supply of Workspace Management services including deliveries and office supplies.

This role also requires a wider range of skills such as testing of water, fire alarms and other building services to ensure compliance standards and measures are met.

**What we’re looking for
**We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be an experienced Workspace Co-ordinator, but you’ll also have great customer service skills and a willingness to go the extramile to get the job done. You’ll also be able to demonstrate:

- Experience of working in a customer focused environment responding to and resolving queries.
- Excellent oral and written communications.
- Good knowledge of Microsoft Office / IT literate
- Confident and personable
- Demonstrates the Guinness Behaviours.

**Essential Qualifications**:

- Qualified to a GCSE Level 5 or equivalent in English& Maths.
- If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile._