Technical Services Assistant
2 days ago
Advance Conveyor Group are one of the UK’s leading logistics automation and material handling equipment manufacturers.
We are looking to employ a person with a positive attitude, an eye for detail and with amazing interpersonal skills to join our team
Working within the Sales team, ensuring all customer enquiries and orders relating to spare parts are dealt with and executed on time and to exceed customer expectations. You will work closely with the purchasing team to ensure parts are ordered in a timely fashion, at a competitive price and dispatched to the customer on time.
**Responsibilities**:
- Handling inbound customer enquiries and issuing quotations and delivery dates for spare parts.
- Creating spare parts quotations for our in house manufactured automated systems.
- Processing customer orders, issuing order acknowledgments confirming prices and despatch dates.
- Ensure that all the agreed paperwork is issued accordingly in relation to orders, shipments, Customs, and other agencies.
- Handle returns or quality issues from customers & suppliers and arrange replacements, credits, or repairs.
- Co-ordinate, dispatch of spares packages with stores/production dept.
- Liaise with other departments within Advance to solve Customer problems.
- Identify areas of opportunity to maximise spares department potential through B2B lead generation.
- Assisting the sales team with admin tasks, quotations and customer requests.
**What you will need to succeed**:
- GCSE in Maths/English or equivalent
- Competent in use of Microsoft package
- Previous experience working in customer service, inside sales, manufacturing, or stores environment would be an advantage.
- Knowledge of Engineering environment an advantage
**Job Types**: Full-time, Permanent
**Salary**: From £20,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newton Aycliffe: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Group Head of Technical
2 days ago
Newton Aycliffe, United Kingdom PWS Distributors Ltd Full time**Job Title: Group Head of Technical** **Danesmoor Group** As our Group Head of Technical, based in Newton Aycliffe, Durham you will be a hands-on collaborative leader engaging with both our internal teams and external suppliers & Customers. You will report directly to the Group Director of Manufacturing & Operations and liaise with the wider business...
-
Financial Services Assistant
1 day ago
Newton Aycliffe, United Kingdom Sterling Trust Professional Limited Full time**KEY JOB TASKS AND SKILLS** **FINANCIAL SERVICES ASSISTANT** **Based at**:XXXXXXXXXXXXX **Position reports to**:XXXXXXXXXXXXXXXXXXXXXXXX **Purpose of the role** To provide both clerical and administrative support to ensure the smooth running of the firm. **Skills and knowledge** **_Skills _**: - _ - Good written and oral communication skills. - Good...
-
Customer Service Assistant L1
2 weeks ago
Newton Aycliffe, United Kingdom Wilko Full time**Customer Service Assistant L1**: - Hourly Rate - ** 10.00** - Location - ** Newton Aycliffe** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Mon - Saturday between 8am - 5.30pm** **Sunday between 10am - 4pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with...
-
Contracts Assistant
1 week ago
Newton Aycliffe, United Kingdom SCH Site Services Full timeContracts Assistant Full Time - 38 hours per week - To work alongside the Contracts Managers and provide administrative support to their role. - Attend all contract related meetings alongside another representative from SCH and compile detailed and accurate minutes of all discussions. - Regular communication with Contract Managers on the progress of project...
-
Customer Service Assistant/supervisor
7 days ago
Newton Aycliffe, United Kingdom Admiral Slots Full time**Job Role: Customer Service Assistant/Supervisor** **Hours per week: 16** **Hourly rate: £11.50-£13.50** **Shift pattern (if applicable): Fully Flexible, Monday to Sunday, Day/Evening and Night shifts required** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.** Hit the Jackpot on an...
-
Care Assistant
1 week ago
Newton Aycliffe, United Kingdom Gainford Group Full timeCARE ASSISTANT **Covid vaccination is desirable but not essential** JOB SUMMARY The post holder works to provide a supporting service to the person in charge of the shift. Duties are described within the following. Maintaining a safe and homely environment for service users by housekeeping duties in the care areas and prevention of...
-
Care Assistant
1 week ago
Newton Aycliffe, United Kingdom Gainford Group Full timeJob description CARE ASSISTANT **Covid vaccination is essential in line with government guidelines** JOB SUMMARY The post holder works to provide a supporting service to the person in charge of the shift. Duties are described within the following. Maintaining a safe and homely environment for service users by housekeeping duties in the care areas and...
-
Temporary Customer Services Advisor
5 days ago
Newton Aycliffe, United Kingdom Husqvarna Full timeTo provide customer service for Gardena, Flymo and McCulloch products. Using Bespoke systems to ensure customers receive a good experience and a timely response. You will be part of a busy Customer Service team dealing directly with the consumer, the role is office based at Newton Aycliffe. A team player, as this role integrates with many areas of the...
-
Sunday Catering Assistant
1 week ago
Newton Aycliffe, United Kingdom Creative Management Services Limited Full timeWorking 5.5 hours per week (on site for 6 hours with half an hour unpaid break) on a Sunday plus overtime to cover staff absence / holiday cover. **Job Type**: Part-time Pay: £12.42 per hour Expected hours: 5.5 per week **Benefits**: - Employee discount - Free parking - On-site parking Schedule: - Weekends only **Experience**: - Catering: 1 year...
-
Sunday Catering Assistant
2 weeks ago
Newton Aycliffe, United Kingdom Creative Management Services Limited Full timeWorking 5.5 hours per week (on site for 6 hours with half an hour unpaid break) on a Sunday plus overtime to cover staff absence / holiday cover. **Job Type**: Part-time Pay: £12.42 per hour Expected hours: 5.5 per week **Benefits**: - Employee discount - Free parking - On-site parking Schedule: - Weekends only **Experience**: - Catering: 1 year...