Team Member

7 days ago

Cheltenham, United Kingdom HF Holidays Full time

**Ref: HF 22138**

**Location**: Harrington House, Bourton on the Water, Cheltenham, Glousc, GL54 2BY

**Hours**:39+ hours per week

**Hourly rate**: £9.90

**Job brief**:
Our Team members ensure our guests have a memorable stay with us throughout their holiday. You will be on hand to serve meals in the dining room and to clean and prepare guest rooms and public areas.

You will also assist in the preparation of picnic lunches and help deliver Afternoon Tea for our guests.

A large part of the role is also engaging and interacting with the guests through the course of there stay. Promoting a warm and friendly atmosphere with the Country house.

**About you**:

- Previous experience in a similar role is not essential but the right attitude is.
- Be naturally outgoing & sociable.
- A good team player.
- Flexibility in working hours, availability at evenings and weekends.
- Excellent customer service skills.

**Company Benefits**:

- Competitive salary, plus equal share of tips paid monthly
- Pension contributions with Aviva
- Comprehensive medical benefits package with MediCash
- Annual familiarization visit at any of our country houses for you and your family (after 3 months)
- Free on-site car parking
- Free Uniform provided
- 28 days holiday inclusive of bank holidays accrued weekly, rising to 33 days after two years (pro rata for part time contract)
- One paid day each year to volunteer at a charity of your choice
- Exclusive discounts at several outdoors equipment stores
- Exclusive discounts on our holidays throughout the world for you, your friends & family (Subject to availability)
- Free professional training and development courses
- Cycle to work scheme

**About the company**:
Here at HF Holidays, we have over 100 years’ experience organising outdoor holidays. We specialise in offering a fantastic range of Walking and Leisure Activities holidays to over 70 destinations all over the world.

We currently employ a team of over 500, who work in our two main offices in Borehamwood and Penrith and across our 17 country houses around the UK, all in National Parks or areas of Outstanding Natural Beauty.

We have a firm belief in what we do and our Mission is ‘To provide a shared holiday experience, which inspire friendship, fun and an active enjoyment of the great outdoors’
This Mission supports our unique and special culture and our company values - Trusted, Collaborative, Exceptional Experiences, Ownership, Inspiring, Passionate and Fun.

You can also call
01768 214530 for more information.

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