Accounts Assistant

Due to continued growth, we are looking to expand our finance department and assist the Finance Officer. Do you have the following qualities and skills? If so, we would love to hear from you.
- A positive, can-do attitude
- Well organised with excellent attention to detail
- Ability to work in a fast-paced environment
- Strong communication skills

**We offer additional benefits**:

- A day off on your birthday
- Company pension
- Death in service
- Free on-site secure parking when at the office
- Free tea/coffee

**Main responsibilities**
- Day to day management of accounts;
- Processing payments, invoices, income and receipts and entering data into accounting software packages and filing hard copies
- Managing accounts payable and receivable
- Tracking bank account balances i.e upkeep of cash flow
- Completing and submitting VAT returns
- Preparing monthly financial statements i.e. P & L and balance sheet
- Processing employee payroll (not essential)
- Paying employee expense claims

**Experience and Skills required**
- AAT qualified (or equivalent)
- Book keeping and/or management accounts experience
- Exceptional attention to detail
- Well organised with the ability to prioritise workload
- Strong written and verbal communication skills

**Desirable**
- Experience using Xero

**Who We Are**:
QA Scheme Support Services is an award-winning, well-established service company based in Leyland operating in the home improvement sector. Our main function is to provide administration and operational support to 3 national consumer protection schemes (installer membership schemes) operating in the double glazing, renewable, and home improvement sectors. The schemes provide protection to consumers using members and credibility to the installer members (helping them win more customers). The schemes’ ambassador is George Clarke (Amazing Spaces etc). Employees of QA Scheme Support Services work on behalf of the consumer protection schemes.

The three schemes currently serviced by QA Scheme Support Services are:
The schemes’ vision is to transform consumer protection within the home improvement sector. Their mission is to protect consumers when they are buying from installer members, support its national network of installer members and raise industry standards. The values of the organisation and of the schemes are honesty, integrity, and fairness at all times.

**Main responsibilities**
- Serve as the lead point of contact for assigned member accounts.
- Build and maintain strong, long-lasting member relationships.
- Develop trusted advisor relationships with key customer stakeholders.
- Prepare reports on account status and growth
- Assist with challenging member requests or issue escalations as needed.
- Feedback to the business on industry changes as communicated with our members.
- Work with Business Development Manager and Accreditation team to ensure a smooth transition from new business
- Work with the marketing team to ensure we have a clear membership communications plan.
- Ensure revenue is maximised and data records are kept updated.
- Develop and maintain the schemes customer journey plan.
- Ensure members are renewing and paying their annual membership.
- Ensure members are registering all contracts with the schemes as per the scheme rules.
- Supporting the Accreditation Team to ensure smooth onboarding of new members
- An excellent telephone manner
- Excellent organisation skills
- High levels of diplomacy and relationship building skills
- Problem solving capability
- Be able to manage own time effectively
- A ‘can do’ attitude
- Experience of managing accounts
- Experience of working with customers within a B2B environment
- Be an excellent communicator, both verbally and in writing,
- Great interpersonal skills.

**Job Types**: Part-time, Permanent

**Salary**: £12.00-£15.00 per hour

Additional pay:

- Bonus scheme

**Benefits**:

- On-site parking

Application question(s):

- Do you already live within a 40 minute commute of Leyland in Lancashire?
- Please describe your experience of using Xero