Veterinary Receptionist

2 weeks ago

Exeter, United Kingdom Linnaeus Full time

**Veterinary Receptionist**

**Location: Heavitree, Exeter**

**Salary: £10.53 - £11.48 per hour**
**Job Type: Permanent, Part-time**

**Hours: 35 hours per week including some weekends**

**Your role and responsibilities**

This role will involve:

- Welcoming and registering new customers
- Booking in customers and making sure they receive gold standard care
- Answering the telephone and dealing with a range of customer queries
- Managing customer expectations regarding wait time
- Administration duties e.g. scanning paperwork, filling in forms etc
- Taking payments
- Promoting offers and services
- Ensuring that public areas are clean and presentable

Experience required:

- Previous customer service experience working within a fast-paced environment (essential)
- Experience in a veterinary practice is preferable but not essential
- Proven track record of maintaining good working relationships with clients and colleagues
- Excellent communication skills, both written and verbal
- Excellent organisational and prioritising skills, with the ability to handle multiple tasks, work to tight deadlines and stay focused under pressure
- Outstanding telephone manner with the ability to build rapport with customers quickly
- Self-motivated and able to work on own initiative.
- Excellent attention to detail
- Proficiency in Microsoft Word, Excel and Outlook desirable

**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
- In house training is given as well as CPD (Continuing Professional Development) and membership to the BVRA (British Veterinary Receptionist Association)

**About us**

City Vets in an exciting period of growth with the expansion of our Heavitree hospital which now boasts CT scanning as one of its services. Part of the Linnaeus Group, we aspire to deliver a Gold Star service, constantly looking for ways to improve. City Vets operate four branches across Exeter and there may be occasions when you’re required to work at a different branch.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

  • Veterinary Receptionist

    6 days ago

    Exeter, United Kingdom Beaumont Veterinary Centre Full time

    Veterinary Receptionist - Beaumont Veterinary Centre, Exeter, Exeter, South West - Discipline: Non-clinical Support - Part Time - £19,113 per year - We are looking for a Veterinary Receptionist to join our friendly team at Beaumont Vets in Exeter, Devon. We are looking for exceptional client care and patient care to be delivered at every visit. **The...

  • Part Time Veterinary Receptionist

    6 hours ago

    Exeter, United Kingdom CVS UK Ltd Full time

    **We have an exciting new opportunity to work at St David's Veterinary Group!** We are looking for a Receptionist to work 30 hours per week; the role will require you to work across all 3 sites (variable shifts), therefore own transport is essential. Immediate start available. Onsite training will be given. As a receptionist you will provide a friendly,...

  • Veterinary Receptionist

    2 weeks ago

    Exeter, United Kingdom CVS UK Ltd Full time

    **We have an exciting new opportunity for a Receptionist work at St David's Veterinary Group!** This is a full time position, working 40 hours per week which will be a mixture of shifts. The role will require you to work across all 3 sites, therefore own transport is essential. As a Receptionist, you will provide a friendly and efficient service to our...

  • Veterinary Receptionist Part-time

    4 days ago

    Exeter, United Kingdom CityVets Alphington Full time

    **Job Title**: Receptionist **Location**: City Vets, mainly based at our Heavitree branch but working across all four sites will be required on occasion. **Your role and responsibilities** City Vets are looking for enthusiastic and compassionate receptionist to join our friendly and forward-thinking team. In this role you will have the opportunity to...

  • Veterinary Receptionist Part-time

    2 weeks ago

    Exeter, United Kingdom CityVets Heavitree Full time

    **Job Title**: Receptionist **Location**: City Vets, mainly based at our Heavitree branch but working across all four sites will be required on occasion. **Your role and responsibilities** City Vets are looking for enthusiastic and compassionate receptionist to join our friendly and forward-thinking team. In this role you will have the opportunity to...

  • Part Time Receptionist

    1 week ago

    Exeter, United Kingdom CVS UK Ltd Full time

    **We have an exciting new opportunity to work at St David's Veterinary Group!** We are looking for a Receptionist to work 30 hours per week; the role will require you to work across all 3 sites (variable shifts), therefore own transport is essential. Immediate start available. Onsite training will be given. As a Receptionist, you will provide a friendly...

  • Receptionist

    2 weeks ago

    Exeter, United Kingdom Linnaeus Full time

    **Job Title**: Receptionist **Salary**: £12,849.21 **Location**: City Vets, Heavitree branch **Job Type**: Permanent **Hours**:21.6 hours per week: Wednesday 1.30 - 7pm, Thursday 1.30 - 6.00pm, Friday 8am - 7pm 1:7 Saturdays 1:15 Sundays. **Your role and responsibilities** City Vets are looking for enthusiastic and compassionate receptionist to join...

  • Head Veterinary Receptionist

    4 days ago

    Exeter, United Kingdom Vets for Pets Full time

    Do you love Pets? Are you open, friendly and organised? Do you enjoy problem solving and proving a good service and working as a team? If this, is you, we have a great opportunity for you at our Exeter Practice. We are a thriving practice with an excellent reputation in the community and are looking for an individual to join us as Head Receptionist. We...

  • Rehoming and Welfare Assistant

    1 week ago

    Exeter, United Kingdom Cats Protection Full time

    **Team**: Centre **Location**:Exeter **Work pattern**:Fixed rota over 4 week period, to include 1.5 weekends per 4 weeks, working 8 hours per day **Salary**: Up to £23,000 per year **Contract**:13 month Fixed Term Contract We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using...

  • Veterinary Receptionist/client Care Advisor

    1 week ago

    Exeter, United Kingdom Vets for Pets Full time

    If you enjoy providing great service and working in a team, we have just the opportunity for you at our Exeter Practice. **What your typical day will look like**: - Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. - Your ability to build strong...