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Customer Service Administrator

2 weeks ago

Middlesbrough, United Kingdom Office Angels Full time

**Office Angels are currently recruiting for an experienced Customer ServiceAdministrator, to join our client who is based in Middlesbrough, on a permanent contract basis.**

**With offices across the UK, this company is very successful in what they do and is fully dedicated to providing the best service possible, keeping customers best interests at heart.**
- **Immediate start, however, a notice period can be considered**:

- **Location: Middlesbrough**:

- **Free parking in surrounding side streets, or discounted public parking available**:

- **Salary: Circa. £22,500**:

- **Permanent career opportunity**:

- **21 days holiday, rising with length of service + bank holidays**:

- **Statutory pension contribution**

The role:
Based in a busy, high-street office, you will form part of a small, yet fast-paced team This insurance brokerage is based in a very accessible location in the heart of Middlesbrough.

**Duties**:

- Supporting customers, answering queries relating to insurance policies, diverting calls to relevant members of Sales or Renewals teams
- Updating customer information via internal system
- Arranging and booking appointments
- Obtaining personal information from customers
- General office administration duties

Key attributes:

- Putting the customer first - by listening and delivering first class services to customers we can continue to grow and thrive as a business.
- Very high attention to detail - ensuring data is accurately recorded
- Ability to manage multiple tasks at the same time
- Someone who works well within a team - the company have a great team spirit within the business, and want all new colleagues to fit in well and enjoy working with them
- Solution focused - the market is continually changing, and the company need to adapt to keep up with market trends
- Someone who is always looking to walk towards a problem to solve it, not walk away from it

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.