Luggage Porter/ Doorman

Georgian House is a boutique hotel with sixty individually designed bedrooms and apartments.

**Are you THE ONE?**

We are looking for a Luggage Porter/ Doorman passionate about delivering outstanding service to join our professional and friendly Reception team at Georgian House. This person will be responsible for providing a passionate, charming and attentive service delivery to all guests according to our service standards to achieve guest satisfaction.

You will have previous customer-facing experience and have an outgoing personality with a reasonable command of English language. You will be an ambassador of the hotel and have a true passion for dazzling our guests and exceeding their expectations.

Please note that this role is physically demanding as our lovely period building has no elevator and the Porter will be required to carry guest’s luggage to their rooms.

**What is THE ROLE?**

As Luggage Porter/ Doorman, your role will include ensuring the lobby is a clean, tidy, friendly and welcoming place for our guests, meeting and greeting them, assisting guests with their luggage on arrival and departure, rooming them and responding to any special requests as well as providing concierge services. You will be working weekday and weekend and additional potential to cover night shift if needed occasionally.

**Why are we THE ONE for you?**

At Georgian House, We believe our people are the key to excellent service delivery and our success depends on you. We are devoted to creating a fun, friendly and creative environment where your work is valued and rewarded. Your journey with us will be one of personal development and career growth.

In return for your hard work and dedication we are offering:

- Birthday extra holiday
- Work life balance
- Employee Assistant Program
- Discount for friends and family members
- Staff food

We are an equal opportunities employer.

**Job Type**: Permanent

Pay: £11.64-£12.64 per hour

**Benefits**:

- Employee discount

Work Location: In person