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Credit Controller

2 weeks ago


Wickford, United Kingdom Focus Resourcing Full time

Hours of work are Monday - Friday 9.00am until 5.00pm. The annual salary is between £22k - 24k depending on experience.

Benefits include:

- 24 days holiday (3 days to be used for Christmas closure plus 1 day to be reserved for Christmas Eve should this fall on a weekday. After 5 years' service, holiday increases by 1 day per year for years 5, 6 and 7 (up to 27 day). A further day holiday peryear following 10 years' service (Max 28)
- Holiday purchase of up to 5 days
- Life Insurance (Death in Service) 2 x annual salary
- Annual salary review - takes place each January
- Workplace pension
- Personal accident Insurance
- Corporate eyecare scheme
- Onsite canteen
- Onsite parking
- Employee assistance programme

Key Responsibilities
- Ensure customer payments are received in accordance with account terms
- Check credit reports on existing and potential accounts
- Regularly review and update existing Credit Limits & Payment Terms offered
- Review new accounts to determine Credit Terms offered
- Check and code BACS remittance advices received
- Reconcile Customer Accounts as and when necessary
- Maintain accurate Customer Contact details
- Review and forward monthly statements
- Liaise with both Customer and Internal Departments/Depots in resolving outstanding invoice issues
- To begin the process of Legal Proceedings and the repossession of goods
- Any other ad hoc duties required
Key Attributes
- Previous experience of working in Credit Control.
- Excellent written and verbal communication skills.
- An enthusiastic attitude towards both work and learning new systems and processes.
- A positive and flexible attitude with the ability to act on their own initiative.
- Excellent problem-solving skills for timely and efficient resolution of invoice queries.
- Be capable of working well under pressure, prioritise workloads and adhere to strict deadlines.
- IT literate - Word and Outlook are essential.
- Advanced in Excel - be able to manipulate reports and filter information.
- Familiar with using accounts software packages