Corporate Receptionist

2 days ago

West London, United Kingdom Acuity Services Full time

**We are seeking an outgoing, energetic, and enthusiastic individual who thrives in a people-focused environment. If you love working with others and enjoy building relationships, we'd love to hear from you**

The role of the Corporate Receptionist is to curate and deliver a 5 star experience for all visitors and occupiers of the building. You will serve as the first point of contact for team members, visitors, and occupiers.

As a Corporate Receptionist, you will be expected to be intuitive in your service approach and able to communicate effectively with internal and external clients adding value to the role and the business with innovative ideas and initiatives. The success of the role relies on building strong relationships with the occupiers, their visitors and other internal stakeholders, tenants and contractors.

The role also requires you to work together with other service providers on site embracing a one team approach, specifically the security team. In this role you are expected to use your own initiative to continuously improve the service delivery to ensure the highest levels of customer service are achieved. You would be expected to create a culture of excellence that delivers a world class service for our clients.
- Previous 5* Customer Service Experience: Hotels, Restaurants, Luxury Retail
- Can consistently display excellent customer care skills to every person you interact with.
- Can demonstrate the ability to multi
- task.
- Must be well-presented and immaculately groomed at all times.
- Must be Polite, tactful, diplomatic and patient. Able to communicate in a calm professional style.
- Can consistently demonstrate positive energy, confidence and enthusiasm.
- Must be organised and efficient with the ability to work under pressure.
- Must have an excellent command of the English language
- Must have an excellent telephone manner and a high standard of written communication.
- Must be Solution focused and proactive.
- Must have a flexible and adaptable approach to work.
- Must be literate in MS Office Suite (word, excel and outlook).
- SIA licence would be beneficial

Monday
- Tuesday 8:00-17:00 - one hour lunch break daily

**Job Types**: full time, Permanent

Pay: £31 000 per year

**Benefits**:

- Company events
- Company pension
- Private medical insurance
- Referral programme
- Store discount

**Experience**:

- Elite Hospitality: 2 years (required)

**Job Types**: Full-time, Permanent

Pay: £32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Private medical insurance
- Referral programme
- Store discount

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Elite Customer Service: 2 years (preferred)

Work Location: In person

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