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Service Assistant
2 weeks ago
We are looking for a Service Assistant to join us at Chartwell Portfolio in the heart of the Kent countryside. This is a varied role and will include weekend working.
**Hours/ working pattern: P**art-time. This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
**Salary**:£11.50 per hour.
**Duration**:Fixed Term Contract until 31 October 2025.
**Interview date**:14 February 2025
**Potential start date**: w/c 24 February 2025
What it's like to work here:Reporting to the Welcome Manager you'll be part of a team working at any of our three properties within the Portfolio, Chartwell, Emmetts Garden and Quebec House.
What you'll be doing:The core part of your job is to give vital and positive support to your colleagues, wherever needed, with a focus on greeting and helping visitors. No two days will be the same You can expect to meet many different people and gain experience in different visitor areas. You'll get involved in all kinds of tasks including greeting visitors and helping to keep our car park running smoothly. Most importantly you'll be talking to visitors, answering their questions and making sure they can find everything they need to enjoy their day.
Who we're looking forWe’d love to hear from you if you’re:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 31/10/25)
