Level 3 Business Administrator Apprentice

Home-Start Greenwich exists to see a society in which every parent has the support they need to give their children the best possible start in life. The Nursery Administrator will be part of a team responsible for a professional but welcoming first point of contact for all who contact the Nursery and occasionally support the Children's Centre. The majority of contacts involve liaison with Managers, Nursery staff, Finance Teams, and wider teams e.g., Head of Children’s Centres and Children’s Centres Administrators as well as some external contacts with other Professionals.

**Vacancy Overview**
- Responsibility for all general administrative tasks including liaison with parents, managing paperwork e.g., invoices, fee payments and purchase orders, managing stock control including stationary, equipment and catering supplies, as necessary.

**Skills Required**:

- Able to work effectively in partnership with families, children, the staff and other colleagues across agencies.
- Ability to communicate effectively with people at all levels in a courteous and tactful manner.
- Ability to accept and respond to the varying needs of families in a non-judgmental way.
- Ability to communicate and process information clearly both orally and in writing.

**Personal Qualities Required**
- A confident team member with a positive driven approach and attitude.
- Flexible approach to tasks and workload.
- Excellent timekeeping and punctuality.

**Qualifications Required**
- At least one years experience of working in a childcare/education sector (preferred though not essential).
- Financial background and understanding (processing nursery payments, budgeting, and reporting).
- Experienced in administration with specific experience of invoicing, credit control, budget monitoring.

**Apprenticeship Information**:
Upon successful completion of the apprenticeship programme, you will achieve a Level 3 certification.

Upon successful completion of the apprenticeship programme, you will achieve a Level 2 or 3 qualification and a TQUK Diploma in Care.

If you do not hold GCSE Maths & English (or equivalent), these will be delivered alongside the apprenticeship programme.

Our delivery of training is through blended learning. Supported by one of our sector specialist tutors, they will deliver teaching sessions using various methods including face to face teaching, Skype, Facetime, telephone and peer virtual classroom whilst using our interactive multi-sensory teaching resources. Teaching sessions are normally bi-weekly or monthly, depending on the learner’s preferred learning style. Additionally, the tutor will provide the support required to ensure the learner enjoys and ultimately successfully achieves their goals and completes their training. We want learners to feel that our team are approachable at any stage of their learning journey.

You will initially take an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly. We ensure that you stay on track to complete your programme on time by managing your expectations through our state-of-the-art e-portfolio system. At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end point assessment (EPA).

As part of the apprenticeship, alongside your job role, 20% of your time in work must be dedicated to developing new skills. This can be any time devoted to learning and improving new skills without interruption.

**Additional Details**
- Enhanced DBS clearance for the post and suitable Disqualification by Association record. (Will be processed via Home-Start Greenwich).
- 12 month Apprenticeship with progression within the organisation.
- You will work from 8 centres within the Borough of Greenwich.
- 35 hours per week. Monday to Friday.

**Job Type**: Apprenticeship

**Salary**: From £4.81 per hour

Schedule:

- Monday to Friday

Application question(s):

- How many years of Childcare/Education experience do you have?
- How many years of administrative experience do you have?
- Why have you applied to work in this field?
- Where would you like your career to progress in the future?
- Why do you feel you would be suitable for an apprenticeship?
- Do you enjoy learning, and can you commit to the duration of the course?