Legal Assistant
3 days ago
**Legal Assistant**
£18,800 plus benefits (Work Level 6C)
Benefits: including: annual bonus, 28 days holiday, discounts, and free support for your physical, financial and mental wellbeing
Stratford upon Avon
We’re looking for enthusiastic legal assistants to join our team in Stratford upon Avon.
As a legal assistant, you’ll be supporting case handlers with a variety of tasks including general administration work, preparing documents, completing forms, and most importantly looking after our customers.
You’ll be joining a fast-growing business, known for our ethical approach and innovative use of technology. This is a great opportunity to grow your knowledge and expertise with a business that always puts people at the heart of its strategy.
**What you’ll do**
- support case handlers by carrying out range of administrative work which meets the requirements of the case management framework
- work effectively from a task list on a daily basis, making sure that the task list is well maintained, scheduling follow-up tasks with both third parties and internal partners
- support the case handlers with customer communications over the telephone, building up positive relationships and dealing with any issues which may arise
- support in the development and implementation of any process changes to the case management framework
**This role would suit people who have**
- a background in legal, accounts or credit control with an interest in building your career in legal services
- solid administration experience, with a keen eye for detail
- the ability to communicate professionally and sensitively with customers
- a talent for building positive relationships with colleagues and customers
- great organisational skills, with the ability to prioritise work in a fast-paced environment
**Why Co-op?**
Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:
- competitive salary
- coaching, training and support to help you develop
- pension with up to 10% employer contributions
- annual incentive scheme
- 28 days holiday (rising to 32 in line with service)
- discounts on Co-op products and services
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
**Building an inclusive work environment**
We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment, so you can adjust your hours to suit your personal circumstances. You can find out more about Co-op people policies at colleagues.coop.co.uk.
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