Support Service Team Co-ordinator
7 days ago
An exciting opportunity has become available for two full time Support Service Team Co-ordinators to lead the following Administration Teams:
1 x Support Service Team Co-ordinator to be based within the East Working Age Adult Community Mental Health Team (CMHT) at St Marys House, Chapeltown
1x Support Service Team Co-ordinator to be based within OPS Mount In-patient/Acute In-patient, sites to be covered are split between The Mount and Becklin Centre
These roles require critical thinking, high-level organisation and efficient time management, excellent interpersonal skills and the ability to coordinate support service demands in a busy environment.
The team and your office are mainly based at the above sites, but some flexibility in cross-working and communication with colleagues at other LYPFT sites is expected.
- Supportive and encouraging line management responsibility for Administrators and Secretaries in the team
- Exemplary Service User-focused, patient-centred interaction and communication
- Proficient use and navigation of CareDirector and other systems such as BigHand, E-Proc, TRACJobs and HealthRoster (training is provided)
- Support and coordination of a busy and streamlined Duty and Referrals Proces
**Working hours are Core Service Hours**: Monday to Friday, 9am to 5pm.
We are a high quality, high performing NHS foundation trust. We are the main provider of specialist mental health and learning disability services in Leeds. We also provide specialist inpatient services in York as well as some highly specialised services across the country.
We employ around 3,000 staff and every year we have contact with over 25,000 service users. Our vision is to provide outstanding mental health and learning disability services as an employer of choice. Our ambition is to support our service users and carers, our staff and the communities we serve to live healthy and fulfilling lives. We need people like you to help us achieve our goals; to live our lives free from stigma and discrimination; and to improve the lives of people with a learning disability and mental ill health.
We perform well against local and national targets and in our most recent CQC inspection, 85% of our services were rated good or outstanding.
As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
JOB PURPOSE- You will work as part of a team to provide a comprehensive, efficient and effective secretarial and administration support service to the Multi-disciplinary teams under the direction of a Service Manager, and supported by an agreed work plan. The job holder will provide day to day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust to ensure an efficient and consistent admin support service is provided.
Experience
- A minimum of 2 years administrative and secretarial experience at an advanced level.
- Experience of working within a team
- Experience of working using own initiative
- Experience of producing reports, monthly statistics etc.
- Experience of dealing with members of the general public
- Experience of supervising people and managing workloads
- Demonstrate a positive attitude towards the implementation of new systems and new ways of working.
- Shows empathy to the client group
- Flexible approach to hours worked
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