Customer Service Advisor

2 days ago


Chippenham, United Kingdom Cogito Talent Limited Full time

**Job description**

We are currently supporting a major Energy company who are committed to powering their vision for a cleaner and greener future. Having been giving people the choice of green power for two decades and supplying the thousands of homes and businesses with 100%renewable electricity, they are enjoying a period of growth and are embarking on a new chapter in their business.

Providing exceptional support and advice to their customers has always been at the heart of their business. As a Customer Service Advisor you will be responsible for managing the end-to-end journey of a group of our domestic customers in a way that reflectstheir values.

**You will**:
**About You**

As a Customer Service Advisor, you’ll have a passion for their purpose, the ability to adapt to new situations every day and the drive to succeed both personally and when supporting our customers.

**What we look for**:

- You will be passionate about provide great customer service and will be able to demonstrate your experience of doing so
- You have exceptional verbal and written communication skills
- You are analytical and inquisitive with a natural desire and ability to solve complex problems
- An interest in technology and finding tools and solutions to do things better and quicker
- You are a quick learner who enjoys sharing their knowledge
- You love working within a team with a shared responsibility for performance

**The Offer**
- Starting of £23,000 per annum
- Monday to Friday 37.5 hours per week
- £500 hybrid working allowance
- 2 days in the office per week
- Development Allowance and other great employee benefits


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