Night Porter/receptionist

4 days ago

Glasgow, United Kingdom The Clyde Hotel Full time

An exciting opportunity has arisen for a Night Porter at The Clyde Hotel, 377 Argyle Street. Full time and Part time roles available on a permanent basis.

You are the first impression a guest will have upon arrival at the hotel so providing a warm, friendly, helpful welcome, the service they receive during their stay and when they leave is extremely important. Your responsibilities will also include, but not limited to:

- Assist guests with reservations, bar and conference room enquiries.
- Keep up to date with knowledge of facilities, pricing and promotions
- Greeting guests upon arrival and making them feel welcomed
- Administering check-ins and check-outs, assigning rooms
- Providing front desk services to guests
- Deal with guest enquiries and/or complaints, always ensuring guest satisfaction
- Complete night audits
- Ensure the public areas are cleaned
- Set up of conference rooms
- Flexibility to work in other areas of Guest Experience as and when required (reception, bookings, retail, food & beverage, enquiries and housekeeping)

You must be:

- Passion for delivering exceptional guest services
- Courteous and pleasant attitude towards guests and other team members
- Patience and good listening skills
- Conflict resolution experience
- Good telephone manner and IT Skills
- Ability to work under pressure and able to multitask
- Good attention to detail
- Ability to take initiative and a practical approach to problem solving
- Good time management and organisational skills
- Ability to work as part of a team
- First aid qualified

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24-40 per week

**Salary**: £9.00-£10.00 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Night shift

COVID-19 considerations:
All staff are required to wear a face mask and will be required to sanitize public surface areas regularly.

**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (preferred)
- Night Porter: 1 year (preferred)
- Receptionist: 1 year (preferred)

  • Night Porter/receptionist

    7 days ago

    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Night Porter at The Clyde Hotel, 377 Argyle Street. Full time and Part time roles available on a permanent basis. You are the first impression a guest will have upon arrival at the hotel so providing a warm, friendly, helpful welcome, the service they receive during their stay and when they leave is extremely...

  • Night Porter/receptionist

    3 days ago

    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Night Porter at The Clyde Hotel, 377 Argyle Street. Full time and Part time roles available on a permanent basis. You are the first impression a guest will have upon arrival at the hotel so providing a warm, friendly, helpful welcome, the service they receive during their stay and when they leave is extremely...

  • Night Porter

    3 days ago

    Glasgow, United Kingdom The Address Collective Full time

    DEPARTMENT/LOCATION: Front of HousePURPOSE OF JOB: To ensure that guest queries/needs are quickly and effectively met at night. Ensure that regular security checks and fire checks are carried out each night. To carry out a comprehensive night audit.RESPONSIBLE TO: Duty Manager/Director of OperationsRESPONSIBLE FOR: Responsible for the supervision and...

  • Night Porter/receptionist

    2 weeks ago

    Glasgow, United Kingdom Best Western Glasgow Hotel Full time

    **Job Overview** We are seeking a dependable and proactive Night Porter to join our team at Best Western Hotel Glasgow. Working from 11pm to 7am, you will play a key role in ensuring the smooth running of the hotel during the night, providing exceptional service to our guests and handling various operational duties. This role includes responsibilities such...

  • Night Porter

    1 week ago

    Glasgow G JS, United Kingdom The Address Glasgow Full time £15,000 - £25,000 per year

    DEPARTMENT/LOCATION: Front of HousePURPOSE OF JOB: To ensure that guest queries/needs are quickly and effectively met at night. Ensure that regular security checks and fire checks are carried out each night. To carry out a comprehensive night audit.RESPONSIBLE TO: Duty Manager/Director of OperationsRESPONSIBLE FOR: Responsible for the supervision and...

  • Receptionist Porter Security

    2 weeks ago

    Glasgow, United Kingdom StEnoch Hotel Full time

    We are currently recruiting for full time permanent Hostel receptionist/porters for a homeless hotel in Glasgow. Main duties and responsibilities: - To maintain a visible presence in and around the hotel. - To provide professional, secure and friendly front of house access control service and reception service. - To be the first point of call when dealing...

  • Night Porter

    3 days ago

    Glasgow, United Kingdom Crossbasket Castle Full time

    Crossbasket Castle is a Luxury 5 Star Hotel and Event Venue on the outskirts of Glasgow. We are looking to recruit experienced night porters, you will play a key role engaging with guests and providing outstanding service. As a Night Porter you will be required to: - Be responsible for hotel security and guest welfare during the night - Conduct regular...

  • Night Porter

    15 hours ago

    Glasgow, United Kingdom The Broadcroft Hotel Full time

    **The Broadcroft Hotel, Kirkintilloch** The hotel is situated in the centre of Kirkintilloch. We have a restaurant, bar, 2 function rooms and 22 bedrooms. We are looking for an experienced night porter to join our team. As night porter you will be required to: - Be responsible for hotel security and guest welfare during the night - Conduct regular floor...

  • Night Porter

    5 days ago

    Glasgow, United Kingdom Best Western Glasgow Hotel Full time

    **Job Overview** We are seeking a dependable and proactive Night Porter to join our team at Best Western Hotel Glasgow. Working from 11pm to 7am, you will play a key role in ensuring the smooth running of the hotel during the night, providing exceptional service to our guests and handling various operational duties. This role includes responsibilities such...

  • Night Porter, Malmaison

    7 days ago

    Glasgow, United Kingdom Malmaison Full time

    Night Porter, Malmaison Up to 12.50 Per Hour Including Loyalty Bonus, 24 Hours Permanent Contract Glasgow The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. As guests sleep sound in their beds, the...