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Business Support Assistant

2 weeks ago

London, United Kingdom ORSA Projects Ltd Full time

**About ORSA**

ORSA is an independent compliance consultancy, specialising in all matters health, safety, fire and environment. We offer a broad range of compliance consultancy services in support of construction and development projects, corporate governance and day-to-day business delivery.

We support our clients in all matters related to compliance, fire safety, efficiency, culture and anything which can lead to the successful completion and running of their projects.

**The Role**

As a Business Support Assistant, you will be responsible for providing administrative support to the ORSA Fire team and Fire Operations Director.

You will be expected to manage multiple projects, deal effectively with clients, be proactive and be able to interface with a variety of different personalities within the role.

You will work closely with other members of the operations and support teams.

ORSA staff must communicate and treat people with dignity, fairness and respect at all times, whilst promoting a culture of equality, diversity and equal opportunity in their daily working lives.

**Key Responsibilities [but not limited to]**
- Act as first point of contact for all incoming calls for ORSA Fire
- Book site inspections for various ORSA Fire scopes of work on behalf of the Technical Specialists in the team
- Ensure the inspectors have all necessary information prior to site visits by liaising with clients
- Provide support to the ORSA Fire Operations Director, including organising team meetings, coordinating regular business, as well as financial and HR reporting
- Assist the MD’s assistants on ORSA Fire matters
- Ensure that team deadlines are met and time sheets are completed
- Data entry on Workflow MAX for projects
- Manage documents on behalf of the ORSA Fire team including EWS1 Forms, Fee Letters, and Letters of Reliance
- Format and proofread documents on behalf of the ORSA Fire team
- Provide clients with ORSA accreditations and insurances as and when requested
- Regularly attend Business Support team weekly meetings and training session

**Who we are looking for**
- Excellent organisational skills, attention to detail, and communication skills, both written and verbal
- Experience supporting a team in a professional environment
- Ability to handle conflicting workloads and to work well under pressure
- Interpersonal skills and the ability to understand and liaise with effectively
- Proficient in Microsoft Suite, Google Sheets and Apple Mac
- Previous experience within compliance administration is preferable but not essential
- Required to be in the office at least 3 days a week

**Benefits**:

- Travel paid for to/from work
- A monthly £50 lunch allowance
- Training, developments, and progression opportunities
- 25 days annual leave, plus 8 days bank holidays
- An extra day off for your birthday
- Additional time off over the Christmas period
- Wellbeing programme, including complimentary fruit and snacks in the office
- Regular social events including Team Away Days, office drinks and Christmas party

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Discounted or free food
- Free or subsidised travel
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, W1U: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: Hybrid remote in London, W1U

Reference ID: Business Support Assistant