Control Room Operator

1 week ago

Falkirk, United Kingdom Express Taxis Full time

**Overview**
We are currently recruiting a Control Room Operator to work in our modern, state of the art control centre in Falkirk.

This will be a shift position, typically working 24 hours per week, with overtime available.

**Shift Pattern**:

- 3 x 8 hour shifts per week.
- Daytime/Evening/Nightshift

**Pay**
- Exceeds national minimum wage.

**Duties will include**:

- Taking telephone calls from customers.
- Taking immediate and advanced bookings.
- General office duties.

**Skills Required**:

- Previous call centre and admin experience is essential.
- Excellent attention to detail.
- Confident and polite telephone manner.
- The ability to work quickly and accurately under pressure.
- Good time-keeping and reliability.
- The ability to work independently and as part of a team.
- Good knowledge of the Falkirk District and surrounding areas.

**Job Type**: Part-time

Expected hours: 24 per week

Work Location: In person

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