Customer Service

1 day ago


WottonunderEdge, United Kingdom Eastwood Park Full time

We are currently looking to engage a Customer Service & Sales Advisor here at Eastwood Park. In this role, you will work in line with our sales, business development and marketing strategies to develop new business prospects and grow revenue and profitability through the selling of our training courses. Customer service will be at the heart of this role and your success will rely on your ability to establish and maintain effective relationships with your customers.

We are looking for someone who:

- Has experience of account management and an understanding of the sales forecasting process
- Has a proven ability to work independently using their own initiative but also “hands on” as part of a small team
- Has a strong focus on attention to detail whilst multi-tasking, prioritising and working to tight deadlines
- Is experienced in implementing and maintaining administration systems
- Is confident in making decisions independently and under pressure
- Has all round excellent communication skills

You will be proficient in all Microsoft Office packages and must have experience of working in a busy customer focused role. A background in sales and/or account management within a training environment would be desirable as would a relevant qualification.

This is a full time role working 37 hours per week. You will be based at Eastwood Park but occasional UK travel to meetings and events may be required.

Eastwood Park is a delightful 19th Century country house, located within 200 acres of beautiful Gloucestershire countryside and provides a perfect setting for conferences, events, weddings. Established for over 50 years and with a growing international reputation, Eastwood Park is also a leading specialist training provider for healthcare engineering, estates and facilities management in the UK and abroad.

In addition to an attractive salary, we offer 25 days holidays plus bank holidays, a pension scheme with Aviva, life assurance, a medical scheme (after a qualifying period) and plenty of free parking.

**Salary**: £28,000.00 per year



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