Dci Operative

**Summary**

DCI operatives are responsible for processing our drivers’ paperwork and any returned products, making sure product is properly coded and staged for put away, entering data into the warehouse management system in a fast and efficient manner. This position requires flexible starting times working any 5/7 days.The job requires working in areas with temperature and humidity variations (dry, cooler and freezer).

**Key Accountabilities**:

- Make sure drivers & customers have signed all pages of invoices and returns
- Keep records of driver paperwork errors
- Check all assets returned by driver
- Check all returned product and make sure returns are properly coded
- Run labels and tag returned product
- Enter data into the warehouse management system
- Make sure drivers place equipment and returns on proper pallets in the returns area
- Check product list under HACCP regulations
- Release manifest when driver check-in process has been completed
- Keep return area clean and orderly
- Communicate any problems to management in a timely manner
- Other duties and responsibilities that may be assigned to you by your manager
- Operate an electric power pallet truck or forklift to transport product
- Follow SSOW and SOPs and immediately report any unsafe conditions
- Must be able to communicate effectively at all levels of the business
- Requires working efficiently, proactively and Health and Safety conscious in a fast-paced warehouse environment
- Develop a good working knowledge of product, placement, and inventory control techniques and procedures
- Daily cycle counting and inventory integrity across all zones
- Follow procedures to comply with HACCP policy
- Strong numerical and analytical skills required
- Attention to detail and accuracy
- Must be able to identify product and determine quality according to HACCP guidelines
- Strong personality and effective communication skills to explain and enforce proper policies and procedures
- Strong organizational skills and ability to work to tight deadlines
- The ability to co-operate and get along with co-workers
- Excellent interpersonal and communication skills both in person and on telephone
- The ability to analyse and resolve problems effectively and efficiently
- Previous inventory experience in a fast-pace warehouse environment
- Experience operating an electric pallet truck or forklift
- Flexibility with regards to hours of work / shift work
- Strong mathematical skills needed to count product, multiply, add, subtract and understand percentages

**Core Competencies**:

- Understanding your customers - acts as a role model in personal approach to internal and external customer goals. Takes time to understand the underlying needs of the stakeholders beyond those initially expressed.
- Flexibility & adaptability - demonstrates understanding of how change impacts people. Anticipates resistance to change and works to support effective change initiatives.
- Building effective relationships
- Communication & listening - exceptional communication skills - writes and speaks clearly in a variety of communication settings and style.
- Successfully delivers messages to all levels of the business and stakeholders achieving the desired effect.

The duties and responsibilities outlined in this job description are neither definitive nor restrictive and

may change in detail from time-to-time to meet the changing needs of the business.

Sysco are an equal opportunity employer.