Gp Receptionist

The following are the core responsibilities of the Receptionist. There may be, on

occasion, a requirement to carry out other tasks. This will be dependent upon factors

such as workload and staffing levels:
a. Maintain and monitor the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers’

request appropriately

d. Signpost patients to the correct service

e. Initiating contact with and responding to requests from patients, team

members and external agencies

f. Code data on the clinical IT system

g. Photocopy documentation as required

h. Data entry of new and temporary registrations and relevant patient

information as required

i. Input data into patients’ healthcare records as necessary

j. Direct requests for information, i.e., SAR, insurance/solicitors’ letters and

DVLA forms to the administrative team

k. Manage all queries as necessary in an efficient manner

l. Carry out system searches as requested

m. Maintain a clean, tidy, effective working area at all times

n. Monitor and maintain the reception area and notice boards

o. Support all clinical staff with general tasks as requested

**Summary**

As a GP Receptionist, you will be essential in managing front desk operations and providing excellent patient service. Reporting to the Practice Manager, your core skills in computer proficiency, administrative tasks, and phone etiquette will enable you to efficiently handle appointments, patient inquiries, and data entry. Your premium office experience will enhance the overall efficiency of the practice, while relevant skills in Microsoft Office will support daily administrative functions. Join our team to ensure a welcoming and organised environment for both patients and staff.

**Job Type**: Part-time

Pay: £12.21 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 13/06/2025
Reference ID: GP Receptionist