Receptionist at 4 Star City Centre Hotel

The Bruntsfield, Edinburgh: Nestled in the leafy district of Edinburgh's Bruntsfield, within walking distance of all the Scottish capital's sites and things to do.

We are looking for an engaging and passionate **Receptionist**to join our Truly Talented team

**What we offer**
- £10.42 per annum
- Permanent, full-time contract (40hrs per week)

**Our benefits**
- 28 days holiday including bank holidays, increasing yearly to a maximum of 33 days
- Discounts across retail, restaurants, events and more, through our Hapi Hub benefits portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Growing team with great training, progression, and promotion opportunity
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- Free meals on duty
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high-performing hotel team renowned for their approach and delivery of unparalleled service.

You need to work well under pressure with an ability to coordinate efficiently with other departments and bring good administration skills.

As a **Receptionist**, you will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.

You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.

If you are passionate & looking to develop within a truly talented team, get in touch with us today

**The core skills and experience required to succeed**
- Truly passionate about the Hospitality Industry
- Previous experience as a receptionist is preferred but not necessary
- Ability to understand our guests’ needs to create exceptional service experiences, that result in lasting memories
- Excellent personal presentation
- Ability to function independently with a minimum of supervision
- Excellent communication skills, the ability to communicate verbally and in writing
- To be an enthusiastic team player with a flexible approach

Having these core skills will put you one step further toward joining and the Bruntsfield Hotel

**Opportunities for all**

at The Bruntsfield, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. We are working to reduce our hotels’ impact on the environment through internationally recognised ecolabel certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens, to collecting donations and fundraising. Our hotels aim to leave a positive impact in their neighbourhoods. At Axiom Hospitality we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Loyalty bonus
- Tips

**Benefits**:

- Employee discount
- Store discount

Schedule:

- 8 hour shift

**Experience**:

- Hospitality: 1 year (preferred)
- Reception: 1 year (preferred)

Work Location: In person

Reference ID: receptionNov24