Customer Account Associate
4 days ago
**Company Description**
KOcycle, a B Corp located in Camberley, has received recognition for its sustainability efforts and commitment to social responsibility. The company specialises in providing technology services that make a positive impact on people and the planet. KOcycle focuses on recycling, refurbishing, and remarketing IT assets while prioritising environmental responsibility and community partnerships.
**Role Description**
This is a full-time hybrid role for an Account Associate at KOcycle. The Account Associate will be responsible for customer accounts, providing excellent service, and fostering strong client relationships. This role will involve conducting regular check-ins with clients, addressing their needs and concerns, and collaborating with internal teams to deliver solutions. While the role is primarily located in Camberley, some remote work is acceptable.
**Qualifications**
- Interpersonal Skills, Communication, and Customer Service skills
- Analytical Skills and Account Coordination abilities
- Strong attention to detail and problem-solving skills
- Ability to work collaboratively in a team environment
- Customer Relationship Management, and Client Servicing skills
- Strong communication and interpersonal skills
- Ability to prioritise and manage multiple tasks
- Experience in the IT industry or related field is a plus
- Driving License is a plus
Pay: £26,000.00-£30,000.00 per year
Additional pay:
- Bonus scheme
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Camberley
Application deadline: 30/11/2024
Reference ID: KO_CAA
Expected start date: 06/01/2025
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