Current jobs related to Member Services Agent - Lymington - GoHenry

  • Customer Team Member

    1 day ago

    Lymington, United Kingdom Coop Full time

    **Customer Team Member** Location: Ampress Park, Southampton Road, Lymington, SO41 8XN Pay: £9.90 per hour + great benefits Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including late evenings and weekends to be discussed at interview Full training given You must be aged 18 or over to be a...

  • Team Member

    2 weeks ago

    Lymington, United Kingdom Ship Inn Full time

    As a Team Member at the Ship Inn, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all...

  • Team Member

    3 days ago

    Lymington, United Kingdom The Cornish Bakery Full time

    **BAKERY TEAM MEMBER** Part-time and Full-time hours available **Do you thrive on providing great service and have a passion for simple food, boldly made?** Here at the Cornish Bakery, we want to redefine what a bakery is, does and can be. At our heart we are for and about people, a part of the local community. Our purpose is to nourish people. **For us...

  • Customer Service Agent

    2 weeks ago

    Lymington, United Kingdom FinTech People Ltd Full time

    FinTech People are supporting a fast growing digital banking business in recruiting for their Customer Support Team. This is a varied, challenging and interesting opportunity to work with an excellent management team, have autonomy in your role and buildyour skills and experience. We need the do-ers, the contributors and people who like getting things done...

  • Coffee Shop Team Member

    7 days ago

    Lymington, United Kingdom coffeeanddrift@gmail.com Full time

    Coffee Shop Team Member We're looking to invite the right person to our team, is that you? A full time position is now available. We’re all about our good vibe, being welcoming & bubbly! We love all of our customers to feel like regulars and going the extra mile. Key activities and responsibilities - Serving customers on till & at tables - Making &...

  • Retail Team Member

    2 weeks ago

    Lymington, United Kingdom COOK Full time

    Join Our Cook Family in Lymington 16 hrs per week will inculde some weekend working with some flexibility Applicants over 18 only please due to elements of lone working. REMARKABLE SERVICE - The customer is always more important than anything else you are doing. - Create a friendly shop with a fun buzz, giving every customer a warm welcome. - Offer every...

  • Cleaner (Weekdays Part-time) - Whi033-001/pd

    1 day ago

    Lymington, United Kingdom Premier Support Services Full time

    **We are looking to recruit 1x Cleaner required for Monday & Friday, from 23:00pm - 02:00am.** **Cleaning in a leisure/ hospitality environment.** **Payrate: £9.50 per hour** The initial principle duties of a Cleaner will include: - Carry out all cleaning tasks in accordance with the work schedule. - All work to be completed in accordance with current...

  • Reception Team Member

    5 days ago

    Lymington, United Kingdom Stanwell House Hotel Full time

    We are looking for a talented individual who goes that extra mile to join our reception team at Stanwell House. Following an extensive refurbishment, we are on the look out for some one who can deliver excellent customer service and assist our guests from booking right the way through to check out. Experience would be preferred but is not essential for the...

  • Reception Team Member

    1 day ago

    Lymington, United Kingdom Stanwell House Hotel Full time

    We are looking for a talented individual who goes that extra mile to join our reception team at Stanwell House. Following an extensive refurbishment, we are on the lookout for someone who can deliver excellent customer service and assist our guests from booking right the way through to check out. Experience would be preferred but is not essential for the...

  • Front of House Team Member

    2 weeks ago

    Lymington, United Kingdom Premium Country Pubs Full time

    As Waiting Staff at the Ship Inn, you will give a warm welcome and excellent service to everyone who visits, serving food and drink to our guests that keeps them coming back through our doors. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If...

Member Services Agent

2 weeks ago

Lymington, United Kingdom GoHenry Full time

**Member Services Agent**

Joining GoHenry at a vital stage in their growth, this is an exciting opportunity to continue building an excellent Member Services Team and achieving our goal of providing the very best in service to our members, both in the UK and internationally.

Our Member Services Team is here for our members 8am - 10pm.

Your role will primarily be to provide a consistent, friendly, knowledgeable and over-all efficient customer service experience to both the parents and children holding GoHenry accounts.

**The shifts available are**:

- Sun 8-4 & Mon 10-2 (11.5hrs)
- Fri 8-4 & Sat 8-4 (15hrs)

**What you’ll do**:

- Prompt attention to queries and comments made via social media
- Answering general technical queries about the GoHenry website and mobile app
- Answering queries regarding customer statements and financial activity
- Providing a friendly, helpful advice to both parent and child account holders
- Administrative tasks (monitoring risk alerts, one-off tasks etc.)
- Support Member Services Management
- Customer callbacks
- Responding to Social Media contacts in Facebook & Twitter & Instagram

**What we’re looking for**:

- Happy working in a committed, busy, team environment
- Strong written and verbal skills
- Ability to work independently
- Ability to be flexible in a role
- Ability to be flexible with hours
- Excellent organisational skills
- Excellent phone manner essential
- Good technical skills - happy to learn new systems
- Working knowledge of Excel & Word

**Performance related reward scheme -**we are hot on keeping you incentivised and motivated whilst appreciating you also with rewards ranging from £500 to £1,000 based on 3 months consecutive results.

**What we are offering**:

- Competitive salary
- Free tea, coffee and fruit
- Workplace pension scheme
- 33 days of holiday (including public hols).
- Family-friendly leave policies
- Enhanced maternity and paternity leave
- Westfield Cash Health Plan* (for you and your children)
- £100 pa* towards Physiotherapy, Acupuncture, Osteopathy, Homeopathy And Chiropractic Treatment can be used as any one or combination of treatments you or your dependent children
- £100 pa* towards Acupressure, Allergy Testing/Food Intolerance Testing, Aromatherapy, Hypnotherapy, Indian Head Massage, Nutritional Therapy, Reflexology, Reiki And Sports Massage. Can be used as any one or a combination of treatments
- For you and your dependent children
- £150 pa* optical fees each
- £375 pa* consultation fees each
- £100 pa* dental fees each
- Westfield surgery plan after 3 years’ service
- Westfield Rewards (receive discounts at over 600 retailers)
- A birthday lie-in
- Cycle to work scheme
- Training opportunities to further develop your craft

**About GoHenry**

We’re on a mission to help every kid be good with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life.

**How we do it;**

We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn and give with GoHenry’s prepaid debit card and app - because learning through doing really works (and it’s more fun). All while our unique built-in controls give parents total peace of mind.

**We’re proud to say...**
- We help over one million members improve their money skills every single day.
- We’re one of Tech Track’s top 50 fastest growing UK companies.
- We were nominated for ‘Best Personal Finance App’ at the British Bank Awards 2020.
- We were voted 'Best Children's Financial Provider' at the British Bank Awards 2021.
- our kids and parents have donated over £200,000 of their own money to NSPCC via their GoHenry accounts

But we’re still growing, and that’s why we need you.

**Want to join our mission?