Volunteer Homeware Shop Assistant

**Why am I needed?**

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple - to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.

We are looking for friendly volunteers who have a passion for homeware, collectibles and bric - a brac to help us out with our donations in our Charity shops. We aren’t looking for experts but if you have an interest in homeware that is useful.

**What will I be doing?**

Accepting donations from the public

Cleaning, researching and pricing goods

Putting goods on display in the shop

Displaying items on the shop floor ensuring the items are rotated regularly to increase sales

Maintaining high levels of shop standards, presentation and cleanliness

Speaking with customers, making them welcome and answering queries

Along with learning the role, you can branch out and try other roles too

Promoting awareness of the charity and the services that we provide

**What skills do I need?**

Strong customer service skills

A really keen eye for detail

Passion for Homeware

Ability to work on your own initiative and as part of a team

Ability to communicate effectively with other members of the team and customers.

**How much time do I need to commit?**

**What support will I be given?**

Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.

Following that the Shop Manager and team will be on hand to advise and help you select products you can use.

Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

**What benefits can I expect?**

Reasonable expenses will be reimbursed in line with organisational policy

The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services

The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

The enjoyment of meeting new people and being part of our Retail Team

The chance to gain experience of helping Wales’ leading cancer charity.

**Inclusivity**:

- Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve._
- We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership_

**Job Types**: Full-time, Part-time, Volunteer
Part-time hours: 3-35 per week

**Benefits**:

- Free or subsidised travel

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Flint, CH6 5NR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person