Trainee Resident Liaison Officer

4 days ago


West Bromwich, United Kingdom Lovell Full time

**Permanent, Full Time**

We have a fantastic opportunity for a **Trainee Resident Liaison Officer** to support our Refurbishment team within the Midlands region. Initially, you’ll work on a planned maintenance contract in West Bromwich but upon project completion, you’ll move to another planned maintenance project in the West Midlands.

As **Trainee Resident Liaison Officer**, you’ll assist in delivering a professional, helpful, high-quality service and assistance to residents, clients, and other stakeholders, before, during and after refurbishment works to ensure that the customers’ journey surpasses their expectations, making Lovell the Contractor of Choice. Exceeding the clients KPI targets for resident satisfaction, you’ll ensure all touch points and interactions are documented and recorded on the CRM and assist in resolving any complaints, following the appropriate complaint’s procedure.

We’re looking for a pro-active and engaging individual who has exceptional communication skills and customer care experience. You’ll have good administration skills, comfortable in the use of Microsoft Office, and ideally have some experience of CRM systems.

**Benefits**
- Bonus entitlement based on performance KPIs
- Holidays - 26 days
- Life Assurance
- Pension
- Private medical insurance
- Ability to purchase additional holiday
- Access to discount portal
- Cycle to Work scheme and the Lovell Way to EV
- Digital GP
- Employee assistance programme
- Sharesave scheme



  • North West, United Kingdom Wates Full time

    **We have an opportunity for a Resident Liaison Officer** to join our Wates Living Space planned maintenance team in Bradford. Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. **Key Accountabilities will include**: -...


  • North West London, United Kingdom Howells Solutions Full time

    **Resident Liaison Officer - Social Housing Planned Works** **Based in North West London** **Full time, permanent** **£30,000 - £34,500 + car allowance OR company vehicle** Howells are working with a leading main contractor to find successful and proactive Resident Liaison Officer's to join their team delivering Planned Works in Social Housing....


  • North West England, United Kingdom Howells Solutions Full time

    **Resident Liaison Officer - Social Housing Planned Works** **Covering North West London** **Full time, permanent** **£25,000 - £35,000 per annum + car allowance and mileage** Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team covering North West London delivering Planned...


  • West London, United Kingdom Net Zero Careers Accelerator Full time

    Description We are seeking a proactive and community-focused Apprentice Resident Liaison Officer (RLO) to join our team in Latimer Road (W10). This is a fantastic opportunity to start your career within the construction and customer service sector, acting as the vital link between residents and our on-site project teams. This is a social value-based...

  • Liaison Officer

    1 week ago


    South West London, United Kingdom OmniRMS Full time

    **Liaison Officer** **£30,000 - £32,000/annum** **Location - South West London** We are currently looking for a Liaison Offer to join a leading Facilities Management company within South West London dealing with external works to Social Housing properties. The primary function of this role is to interface between all stakeholders in terms of liaison,...


  • Dallington, West Northamptonshire, United Kingdom Skilled Careers Full time

    Job Description: Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Northampton area.  The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective...


  • West Bromwich, United Kingdom Ideal Employment Full time

    We are currently recruiting for a Trainee Recruitment Consultant to join our busy West Bromwich branch. The successful applicant will be working within a team within our head office. **What can I expect to do as a Trainee Recruitment Consultant?** Your job is to build a desk a bit like building your own business. You need to be self-motivated, not afraid...


  • West Bromwich, United Kingdom Premier Jobs UK Full time

    This Trainee Financial Advisor job around Bromsgrove area provides opportunity to closely support a Chartered Financial Adviser, in return receiving full support and mentoring You would be undertaking a blended role with paraplanning duties and client relationship management which would enable you to be well equipped to become a Financial Adviser in your own...


  • West Bromwich, United Kingdom Adullam Homes Full time

    **Intensive Housing Officer** **Location**: West Bromwich** **Salary**:£24,500.00 per annum** **Job title: Intensive Housing Officer** We have an opportunity for **an Intensive Housing Officer **to join our organisation. The **Service Coordinator **will be based at our offices in **West Bromwich.** **PURPOSE OF THE JOB**: To understand the complex...


  • West Bromwich, United Kingdom Telent Full time

    Job DescriptionAny additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Trainee Configuration Engineer Job DescriptionTrainee Traffic Signals Configuration Engineer Hybrid ad hoc visits to the Warwick officeWe are looking for a Trainee Traffic Signals Configuration Engineer to join us here...