Business Administration Apprentice

2 days ago

Leyland, United Kingdom Preston College Full time

Company: Clearview Home Improvements Ltd

Location: Leyland

Ref:
Expiry: 30/11/2024

Role Responsibilities
- Enter customer contact data onto the business document control system and administer cancellations and on hold data.
- Deposit payment confirmation to contracts being processed through the building surveyors.
- Obtain finance approval confirmation prior to contracts being processed to building surveyors.
- Assist with building control queries and gather the relevant information.
- Assist with planning submissions and planning fee payment on required projects.
- General admin duties including scanning and photocopying.
- Support with submitting designated project plans to Building Control.
- Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally.
- To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors.
- To be responsible for the escalation of complex customer service/installation queries to the Project Manager.
- To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines.
- To maintain and update any relevant spreadsheets of information.
- To produce timely and accurate reports as requested.
- To undertake general scanning and filing duties.
- To be responsible for accepting contracts from Surveyors, including post survey briefings.

**WORKING HOURS PER WEEK**:
37.5 hours per week - Hours would be 8:30-17 Mon-Fri with college hours agreed with manager.

**REQUIRED SKILLS**:

- The ability to develop skills and knowledge in a commercial admin role within the home improvement industry.
- Attention to details and the ability to notice errors is a must.
- Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential.
- Excellent organisational skills.
- A highly competent individual, with excellent efficiency in handling administrative tasks.
- Excellent numeracy skills.
- The ability to develop knowledge to understand plans and drawings.
- A positive “can do” attitude with the ability to work under pressure and meet deadlines.
- The ability to demonstrate effective time management and prioritise tasks.
- Excellent attention to detail, with the ability to work in an organised and methodical manner.
- Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution.
- A highly motivated individual with a can-do approach to work and the ability to meet deadlines.
- Good listening skills.
- A willingness to undertake further training with the ability to implement learning into your daily work.
- The ability to successfully follow processes and deliver measurable results.

**REQUIRED QUALITIES**:

- Communication skills
- IT skills
- Attention to detail.
- Organisation skills
- Customer care skills
- Problem solving skills.
- Presentation skills
- Administrative skills
- Number skills.
- Analytical skills
- Logical
- Team working
- Creative
- Initiative

**REQUIRED QUALIFICATIONS**:
GCSE or equivalent English (Grade 5) essential
GCSE or equivalent Maths (Grade 5) essential

**NUMBER OF VACANCIES**:
1

**EXPECTED DURATION**:
15 - 18 months

**FUTURE PROSPECTS**:
To develop to a full-time admin role with the opportunity to continue to progress in business admin qualifications

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