Ward Clerk

3 days ago

Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Please note that this advertised position, which is part of occupation code 4211, does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. To provide clerical support and assist the Ward Manager or her Deputy on the admission/transfer and discharge of patients.
To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient. To update the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS. To keep records up to date by using PAS i.e.
patients admitted, transferred, discharged from the Ward. Liaise with nursing staff over the discharge of patients, including where appropriate the collection of property from General Office, dispatching notes, arranging transport to peripheral areas. To prepare the clinical coding form, inpatient sick certificate and GP discharge letters for each patient episode and ensure it is completed by medical staff. To ensure that all documentation is complete when the patient is discharged from the ward and that the discharge letter is faxed to GPs within 24 hours.
To arrange where appropriate follow-up outpatient appointments. Ensure that admission procedures and regulations for Overseas Visitors are met including EC patients. To provide Bed Management with an accurate bed state on an agreed timely basis. To manage all incoming, non-medical telephone calls as appropriate and deal with them either by delegating or referring calls to other staff or returning calls as necessary.
To ensure confidentiality maintained at all times. Please see the attached job description for full details.

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