Av Service Engineer

5 days ago

South East England, United Kingdom Prospero Group Full time

**Prospero Integrated** are looking for an **AV Service Engineer** for one of our most exciting clients

**ROLE**: AV Service Engineer

**LOCATION**:London, South East England

**SALARY**: Up to £50k

**ROLE SUMMARY**: A knowledgeable and experienced Service Engineer able to provide pro-active and re-active service and maintenance. You will have a good understanding and knowledge of current Audio Visual and Video Conferencing technology andhave a strong customer focus understanding and supporting the needs of clients. Responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation and operation of all aspects of audio visual, video conference, display and presentationtechnologies.

**Key Responsibilities of an AV Service Engineer**:

- Fault finding and fault resolution on AV Systems at customers' sites
- Preventative maintenance to AV equipment at our client's customers' sites.
- Repairs to equipment if possible or organisation for collection / delivery to our workshop.
- Create detailed reports after service visits, communicating on identified faults, actions taken and remedial action required, in a clear and concise manner
- Responsible for ensuring that the equipment serviced is safe for use and that the quality of work carried out is of the highest standard.
- Responsible for calibration and correct operation of test equipment.
- Be proactive in suggesting new methods and techniques to improve efficiency.
- Assist with support for video / audio conferencing problems.

**What do we require from you?**
- Have a minimum of 2 years' practical experience in an Audio-Visual service role (advantage but not required).
- Have good technical knowledge of Audio Visual Systems with a technical background within the AV industry.
- Have a good knowledge of Video Conferencing, Video technologies, Audio DSP's and Crestron/AMX systems
- Ability to read technical drawings
- Capable of testing, fault-finding and maintaining AV systems
- Holding current industry or manufacturer certifications are an advantage

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