Host - Marshall Volkswagen Milton Keynes

6 days ago


Milton Keynes, United Kingdom Marshall Motor Group Full time

**Host - Marshall Volkswagen Milton Keynes**:
Job description

**The Role**

We are seeking a Car Park Host to join Marshall Motor Group’s Volkswagen dealership in Milton Keynes. This role includes some additional driving duties, will see you act as the face and voice of Volkswagen Milton Keynes, greeting sales and service customers both face to face and by phone. Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and provides the chance to work in a professional environment with the UK’s 12th **Great Place to Work®.** **This role will be working 8.00am and 6.00pm.

**Responsibilities**
- Assisting with enhancing customer arrival & welcome. Taking care of vehicle movements on site, and assisting with aftersales & rental departments with regards vehicle locations.
- Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
- Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
- Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
- Deal with incoming and outgoing mail and deliveries
- Assist with administrative tasks as required

This role will be crucial to enhancing customer experience on site.

**Required Skills and Experience**

To be successful, you will have previous experience as a Host/Receptionist within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills. In addition to your experience, you will demonstrate:

- Excellent verbal and written communication skills with a strong customer service focus
- Strong organisation and time management skills
- Attention to detail
- A commitment to the Marshall Values of **People, Customers, Integrity and Innovation**

**The Company**

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the **UK’s Best Large Workplaces**, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing Benefits available to our colleagues in addition to generous salary packages include:

- Colleague discounts on new and used vehicles, parts and servicing
- MAVTA reward and recognition awards
- £600 Colleague Referral Bonus
- Marshall Rewards discount shopping portal
- Matched pension contributions
- Life assurance at no cost to you

**#INDSJ



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