Trade Counter/warehouse Assistant

1 week ago


Oldham, United Kingdom OTP Building Plastics & Home Improvements Full time

**Role responsibilities**:

- Working closely with our manager, you will be responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Ensuring all goods in are put away in a timely manner in the warehouse.
- Picking, loading and on occasion delivering products to customers
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Demonstrate a professional demeanour and work well in an often-busy environment.
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and POS system.
- A full and valid driving license is essential, and a FLT licence could be an advantage
- Previous branch stock take experience could be an advantage but not essential
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builder’s merchant /retail, glazing or uPVC environment could be an advantage


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