Weekend Sales Assistant

1 week ago

Rushden, United Kingdom H G Gladwell & Sons Full time

**H G Gladwell & Sons Ltd was established in 1912 and now manufactures and distributes a range of pet food and pet related goods. These products are in bags or boxes, which weigh up to approximately 25 kg.**
**Our Rushden branch is looking for weekend staff, who can work either or Saturday and Sunday shifts.**
**If you are hard working and have an interest in animals we are looking for you.**

Position reports into: Branch Manager

Job Purpose: To work in our Trade and Retail Store providing a professional, efficient and accurate service to our customers, including delivery to some customers.

Key Responsibilities:

- Sustain and improve sales performance and customer satisfaction relating to the branch
- Accurately process orders
- Perform duties in an efficient, professional and courteous manner
- Ensure all established procedures are adhered to
- Establish and maintain effective working relationships with co-workers, managers, suppliers, customers and the general public
- Maintain regular consistent and professional attendance, punctuality, personal appearance and adherence to relevant Health and Safety procedures.

Duties include but are not exclusive:

- Perform selling and customer service activities competently including accepting payments for goods
- Communicate and liaise verbally with customers/ suppliers/ visitors/ enquirers/ co-workers and managers.
- Efficiently and effectively respond to spoken requests over the phone or in person
- Respond clearly and effectively to verbal or written instructions
- Maintenance of the hygiene of the branch.
- Stock control and replenishment of goods.

**Skills**:

- Retail experience or customer service experience an advantage
- Must be computer literate
- Must be numerate and literate as will be working from written instructions
- Excellent attention to detail is required as mistakes are costly to rectify
- A confident and friendly personality is essential
- Ability to work under own initiative is important
- Knowledge of Pets and animals would be an advantage.

**Job Type**: Part-time
Part-time hours: 8 per week

**Salary**: £6.90-£9.60 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Weekends only

**Experience**:

- Sales, Retail & Customer Support Occupations: 1 year (preferred)

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