Parts Supervisor

2 weeks ago


Croydon, United Kingdom Hedin Automotive London Ltd Full time

Join the team at Mercedes-Benz of Croydon as a Parts Supervisor, where you will play a crucial role in managing the parts department and ensuring an exceptional level of service for our workshop team and customers.

**About Mercedes-Benz of Croydon**:
Mercedes-Benz of Croydon is dedicated to delivering outstanding automotive services for Mercedes-Benz customers in the area. Our commitment to customer satisfaction is at the heart of everything we do.
- Experience in parts and/or a supervisory role within the automotive industry is essential.
- Exceptional organisational skills and keen attention to detail.
- Proven leadership and team development abilities.
- Strong communication skills for effective liaison with customers, suppliers, and team members.
- Customer-centric approach with excellent problem-solving skills.
- Sound knowledge of automotive parts, with a proactive attitude towards industry trends and developments.
- Understanding of departmental KPI's and manging data.
- Full UK Right to Work.

**Key Responsibilities as a Parts Supervisor**:

- Oversee daily operations of the parts department to ensure efficiency and productivity.
- Manage stock levels and ensure timely ordering and receipt of parts.
- Provide expert guidance and support to team members in the parts department.
- Foster strong relationships with suppliers.
- Ensure excellent customer service by addressing client inquiries and resolving issues promptly.
- Implement and maintain health and safety standards within the department.
- Contribute to strategic planning to enhance the parts department's performance.

**Benefits of Working with Mercedes-Benz of Croydon**:

- Competitive salary package reflecting experience and skills with additional bonus opportunity.
- Full-time, permanent position 45hrs per week, 8am to 6pm
- 25 days annual leave policy plus bank holidays.
- Access to professional development and training opportunities to further your career.
- Exclusive employee discounts on Mercedes-Benz products and services.
- A supportive work environment focused on health, wellbeing and inclusivity.
- x 2 Life assurance cover and other employee benefits.

**Application Process**:



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