Academy Learning Partner

M&S is going through rapid change, and here in HR we’re planning for the future in a big way With the People Agenda at the heart of it all, now is our time to really make an impact.

Think you can rise to the challenge?

With a desire to continually learn, your curious nature will make sure our business partnerships are close and collaborative because you know that’s how we’ll achieve the best results. Not to mention your resilience, flexibility and can-do attitude that will thrive in our fast-paced and stimulating environment. In return you’ll not only find a team that is fun, passionate about what we do and driven to make real progress, but one which will fully support you in growing with us as you join us on our journey.

The Academy Learning Partner will support the Regional team to drive a positive colleague experience through brilliant execution of the people plan. You'll be leading Academy team to deliver a brilliant learning experience for all colleagues across the region and support the Regional People Partner to drive the talent pipeline across the region.

**Key Accountabilities**:
**Develop remarkable people**
- Champion learning products, policy, and people practice. Use expertise to drive learning initiatives across the two regions, both technical and behavioural, to support the delivery of the retail learning plan.
- Partner Academy teams to develop tailored learning programmes for all retail managers attending the Academy, and where applicable, provide a robust plan for any support centre colleagues
- Lead retail induction experiences for all levels, including early careers, apprenticeships, and employability schemes.
- Support Academy recruitment teams to deliver regional recruitment at both colleague and management levels, including assessment centres for managers and early careers programmes.
- Leading regional MyWelcome hubs to ensure onboarding consistency and a brilliant business welcome.
- Support all levels of regional talent on learning programmes through regular check ins and ongoing development support.
- Support the driving of diverse talent pipelines at all levels, working with the Regional People Partner to identify learning and development opportunities

**Analyse People data and insights**
- Monitor and take follow-up action on the feedback gained from learners and line managers in order to continuously improve the Academy offer
- Use multiple sources of data such as MyHR and Power BI to identify regional performance opportunities that could be supported by a learning intervention

**100% accurate execution**
- Drive the completion of regional required E Learning to ensure stores are legally compliant
- Ensure the Academy principles are robustly adhered to, to deliver an outstanding learning experience
- Coach and challenge Academy Management teams to create engaged and efficient teams and people processes e.g., Disciplinary & Grievance, colleague engagement, performance management and absence.
- Support the Regional People Partner & Regional Managers with regional People Activity as required.

**Drive performance**
- Partner store management teams to deliver the learning and development element of People transformation projects including Store openings, Closures, and renewals.
- Coordinate the delivery of all transformation activities and technical and behavioural training for the region

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

LI-FD1