Payment Services Administrator

Payment Services Administrator

Victory House, Brighton
- Hybrid Working options_

Permanent, Full time, 37.5 hr/week

Salary range £20.8k - 26k DOE + fantastic benefits

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

The Payment Services Administrator is a role within the Bupa Global Finance Operations team. The role has responsibility for processing BG payments. To investigate and resolve payment related enquiries

This is an exciting, busy role and an excellent opportunity to gain operational finance experience.

What you’ll do:

- Ensure all daily Pay run activities are completed accurately and within the required time frame. This includes management of online bank systems in order to effect payments.
- Ensure payments are approved as per the DOA. This includes planning to ensure approvers are identified.
- Ensure priority activities are completed first
- Ensure all payment enquiries are investigated and resolved. This includes escalations as directed by Line Manager/ Team Leader.
- Ensure all Failed, Rejected, and Stopped payments are remediated -Support our key stake holders with advice on all payment related enquiries and/or direct them supportively to the appropriate team/department. This includes communication via telephone.
- Ensure all bank reconciliation enquiries are accounted for prior to month end.
- Where required support other functions of Operational Finance

What you’ll bring:

- Proven numeracy and analytical skills and the drive to work with attention to detail
- Problem solving skills
- Experience of computerised systems and good keyboard skills.
- Good verbal and written communication skills

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time