Service Advisor
1 week ago
**Job Overview**
As a Service Advisor, you will be responsible for providing excellent customer service and advice on vehicle maintenance and repairs. You will act as the liaison between customers and the service department, ensuring a smooth and efficient service experience.
**Duties**:
- Greet customers and determine their service needs
- Provide accurate cost estimates for services and repairs
- Schedule service appointments and follow up with customers
- Communicate vehicle issues and recommended services to customers
- Upsell additional services or products as needed
- Liaise with the service department to ensure timely completion of work
- Handle cash transactions and process payments
- Maintain customer records and service history and produce reports for directors
- Order parts for service and repair needs
**Qualifications**:
- Strong customer service skills
- Ability to upsell products or services
- Basic mechanical knowledge to understand vehicle maintenance needs
- Proficient in cash handling procedures
Pay: £26,082.00-£27,328.00 per year
**Experience**:
- Cash handling: 1 year (preferred)
- Maintenance: 1 year (preferred)
- Customer service: 1 year (required)
- Mechanical knowledge: 1 year (required)
Work Location: In person
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