Customer Advisor

4 days ago

Dundee, United Kingdom Appcastenterprise Full time

**1**

**Where**: Dundee

**Full time**: Permanent

**Salary**: £20,511 plus regular bonuses

**Hourly rate**:£10.52

**The Role**

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the **backbone** of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of **billing** questions or answering a **technical** query they may have. With the **training** and **support** we give you, you’re the **expert** that our customers **love** talking to.

**2**

**Wondering If You’re What We’re Looking For?**

We believe in a completely **personal** environment, where you’re treated like you want to be treated. We’re **committed** to working together to build a **community** where everyone feels they belong. Whatever your **age**, **race**, **sexuality**, **disability**, **religion** or ** gender**identity**, we recognise and **celebrate** our differences and embrace **diversity** at all levels. Everyone is **welcome** at EE.

**3**

**Wondering What’s In It For You?**

Being part of the EE family brings a huge number of benefits including the below:
A **great** starting salary of **£20,511**, plus **incentives** throughout the year

Our **Smart working model** which supports you to create a **flexible working** routine that works for you

**Huge** discounts of EE & BT products including your Mobile and Broadband - saving you **hundreds**of**pounds** every year

Brand **new**sites** We are currently refurbing all our contact centres to make them **state of the art** and a great place to work

Volunteering days, so you can **give back** to your local community

Optional Private Healthcare and Dental, for **you** and the **family**

A share scheme where you can **invest** in the company at a **discounted** rate

**25 days holiday** with the option to buy more

Optional Pension scheme to **protect** your **future**

**Critical Illness** cover

Gym membership **discounts**

**Discounts** off attractions for the **family** all year round

The smaller bits like; **free** parking on our sites, subsided canteen, ** free** tea and coffee, and even a **concierge**

**What Are You Waiting For?**

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started

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