Sen Complaints Officer

1 week ago


Worcester, United Kingdom Fox Morris Group Full time

**Fox Morris Group** are working to recruit an **SEND Complaints Officer**

**Rate - £16.67 to £20 per hour - Please submit CV with rate you are seeking.**

**Length - 6+month ongoing contract**

**Your Role.**
- Undertake Stage 1 Complaints investigations and responses in respect of SEND Services
- To track complaints through the Complaints Procedure - producing key data analysis/performance information reports
- To identify and present qualitative learning/key themes from Complaints and support the dissemination of this learning
- To work with SEND Services to support the implementation of learning from Complaints

IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE.

Pay: £16.67-£20.00 per hour

Expected hours: 35 per week

Schedule:

- Monday to Friday

**Experience**:

- Complaints: 1 year (required)
- SEN: 1 year (required)

Work Location: Hybrid remote in Worcester


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