Customer Service/sales Assistant

13 hours ago


Nottingham, United Kingdom Switch Advisor Partners Full time

**About us**

Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric.

Our work environment includes:

- Growth opportunities
- Safe work environment
- On-the-job training
- Company perks

Customer Service/Sales Advisor

This is a full-time position from Monday-Friday.

**Duties**:

- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Maintain accurate customer records and update information as needed
- Process orders, returns, and exchanges efficiently and accurately
- Collaborate with other team members to resolve customer issues and ensure customer satisfaction
- Identify opportunities for upselling or cross-selling products or services

Qualifications:

- Fluent in English (verbal and written communication skills)
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent time management skills to meet deadlines and handle a high volume of customer inquiries
- Knowledge of technical sales or experience in a related field is a plus

We offer competitive pay, comprehensive training, and opportunities for career growth. If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we want to hear from you

**Salary**: £23,757.00-£24,950.00 per year

**Benefits**:

- Casual dress
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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