Sales Support Administrator

5 days ago

Manchester, United Kingdom Office Angels Full time

**We are currently recruiting for a superstar Sales Support Administrator who is available immediately to start a new fantastic opportunity.**
**The role is very Customer Service focused and you must be able to multitask with various administration tasks as well as supporting the Sales Team.**

**The role is to start immediately and based in Irlam**

**Day to day Responsibilities**:

- Managing customer orders with internal and external supply centres.
- Providing copies of missing commercial invoices for carriers.
- Arranging export paperwork when required.
- Dealing with carriers regarding problems with deliveries.
- Dealing with Customer/Export questionnaires to release orders for shipment.
- Dealing with customer queries in the post sales environment
- Arranging returns to vendors and our US facilities
**You must be able to**:

- Communication with distribution centres in the UK and The Netherlands to ensure efficiency from booking in, to product delivery.
- Providing customers, both internal and external with prompt and accurate information for expedite and product availability enquiries.
- Work to maintain late order lines as low as possible month on month.
- Providing visibility across the sales functions of product availability.
- Support for after sales service including product returns, warranty repairs and replacements during holidays and absence.
**Knowledge, Skills and Abilities**:

Work effectively as an individual and as part of a team.
- Ability to organise and prioritise tasks
- Good communication skills, both verbal and written, with the ability to project a professional image

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Gabrielle Gordon

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