Admission / Fee and Attendance Officer

1 week ago

Ilford, United Kingdom Nelson College London Full time

**Purpose of the job**:
The post holder will be member of an admission team with responsibility for the recruitment and admissions of students to the College. The post holder will be sharing responsibility of handling front office reception, monitoring student attendance and payments and providing friendly and effective admission service.

**Main Duties and Responsibilities**:
Admission Officer Duties:
1. Assist with recruitment and selection of new students

3. Provide administrative support in setting up interviews

4. Assist with organization of the required tests for potential students, invigilating the tests and communicating feedback to potential students

5. Respond to customer complaints with the aim to resolve at first contact where possible

6. Assist with necessary arrangements for the smooth delivery of student induction process
- Assist with yearly audit of student files

Fee and Attendance Officer Duties:
10. Monitor student attendance and punctuality through College databases, in liaison with the Student Attendance/Student Welfare officer and Student Support Lecturers

11. Contact absent students and ensure receipt of records

13. Support the College Receptionists in the performance of their duties and provide occasional cover in the case of absence

14. Assisting with the maintenance of a central filing system within the department

15. Performing any other tasks or activities that fall within the overall scope of the job

**Person Specification and Key Skills**:

- Experience of delivering high quality customer services, with the demonstration of a strong understanding of how to respond to different stakeholder’s needs
- Experience of developing good working relationships with colleagues
- Ability to prioritise workloads and to provide a high level of professional judgement, confidentiality, cultural awareness and sensitivity when liaising with staff, students and other key stakeholders
- Fully Computer Literate and operate to at least intermediate level with Word, Excel, and PowerPoint

Nelson College London is an equal opportunity employer and enjoys a diverse culture.

**Salary**: £19,000.00-£22,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

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