Waiting Staff

5 days ago

West London, United Kingdom Spaghetti House Full time

**As waiter/waitress you will**:

- Deliver the highest standard of service to ensure our guests enjoy an unforgettable dining experience.
- Take guest orders accurately and ensure that food is served to the customers as per company standards and customers’ specifications including allergies and dietary preferences.
- Enhance customers’ dining experience by attending to customers’ needs from the moment they enter the restaurant until they leave.
- Deal with customers queries effectively and positively, escalating to the managers if needed.
- Ensure compliance with the licencing law and best practice concerning food hygiene, health and safety, manual handling, etc.
- Attend training when required.

**We offer**:

- Family culture
- Work-life balance
- Excellent tronc scheme
- 3% private pension contribution
- 30% staff discount on food and drink at all Spaghetti House, for up to 4 people
- £10 welcome voucher when you start working at Spaghetti House
- Free meals on duty
- Clear career path with training and development opportunities
- Apprenticeship scheme for both kitchen and front of house
- Regular in-house employee competitions and social events
- Involvement in our charity days and events

**Key skills we are looking for**:

- Highly skilled front of house professional, experienced in working as part of a team to deliver the highest standards of service.
- Highly organised and self-motivated with a pro-active problem-solving approach.
- Flexible and able to deliver high standards of work.
- Committed and willing to take responsibility and grow within the role.
- Personable and able to work well with others.
- Able and comfortable working under pressure.
- Qualified in Food Hygiene, Health and Safety, COSHH and other related training it is a plus.

**Job Types**: Full-time, Permanent

**Salary**: £12.00-£13.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme

Day range:

- Weekend availability

Shift:

- 10 hour shift
- 8 hour shift

**Language**:

- English (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: WFOH_0922

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