Receptionist

1 week ago


Hampshire, United Kingdom Circle Health Group Full time

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

**We have an opportunity for a Receptionist to join their team of staff in the Operations department in our North Hampshire site.**

**This is a Part time role for 15 hours a week. The role holder will be required to cover a flexible shift pattern.**

**Applicants should meet the following criteria**:

- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment.
- Customer service experience is essential.

**Duties of this role include**:

- This role provides on site reception coverage for our clinical sites.
- The role will be responsible for providing the first face to face contact with our patients.
- The role will support the checking in and guiding of patients to their appointments.
- The role will ensure high levels of customer service and maintain their local environments accordingly.
- The role will support the local site coordinators in the escalation and management of local stock control and estates.
- The role will support in the completion and monitoring of site risk and audit compliance.
- The role will be required to support patients with face to face enquires and direct them to the relevant services if resolutions cannot be achieved.
- The post will also be required to support the onsite clinical teams as required working alongside the sites clinical support roles.
- Reception experience in Medical setting desirable but not essential
IT literate Customer service experience essential
**Salary & Benefits**

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities

and much more

**Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.


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