Customer Service Team Member

11 hours ago

Harrogate, United Kingdom Stowe Family Law Full time

**Fancy a different challenge?**

Thanks for checking out our job description for a Client Service Team Member here at Stowe Family Law. Do you currently work in a client facing role and fancy a new challenge? Do you get enjoyment from providing a great client experience? If so read on.

**What’s the purpose of this role?**

The Client Service Team Member role is integral to the delivery of Stowe's Client Value Proposition. The client experience is at the heart of every process and procedure and has been carefully designed with the clients’ needs in mind. It is the responsibility of the Client Service Team to manage the initial client journey.

**Who ‘is’ Stowe Family Law?**

We're the country's largest specialist family law firm with over 100 lawyers specialising in divorce, financial remedy and children law across 75 offices. We’re the experts in what we do and the way we help our clients is exceptional.

In the last few years we’ve grown the business by over 150%, so now is a great time to join us, we’ve already laid the groundwork and now, we’re about to build something really special. We have big ambitions for Stowe Family Law: to serve more clients than ever before, to make Stowe the best place to work for our people, and to grow our business for the benefit of all of our stakeholders.

**Requirements**:
**As a Client Service Team Member you will be responsible for;**

New Client Enquiries;
- Establishing the client’s needs and quickly assessing how we can best service those
- Accurately taking down key information and entering onto case management system
- Reassuring the client and dealing with their requests professionally and sensitively
- Signposting and providing additional information where required
- Booking the appointment and following internal procedure to communicate with the client

**Benefits**

Hours and salary;
- Full time (35 hours) - 2 weeks initial training in our Harrogate office
- Home and Harrogate office-based working (you control how that looks)
- £22,000 Full time equivalent

Additional Benefits;
- A wellbeing culture including Mental Wellbeing days, and access to counselling sessions
- Volunteering leave
- Diversity public holidays
- 26 days holiday
- Enhanced adoption, maternity and paternity pay
- Paid leave for fertility treatment
- Emergency dependants leave
- Bereavement leave
- Medicash medical, 24/7 GP’s, dental, counselling, gym discounts
- Training grants
- Life Assurance
- Contributory pension

  • Delivery Rider Cyclist-Harrogate West

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom CUSTOMER SERVICE Full time £13,860 - £21,420 per year

    Domino's Harrogate are looking for Full Time Delivery Cyclist to join our amazing team at the earliest. You should have your own bicycle for this role. Job summary and responsibilities- Role Summary Being a Delivery Cyclist means you are at the forefront of our business, you will be responsible for delivering excellent customer service at all times,...

  • Delivery Driver- Harrogate East

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom CUSTOMER SERVICE Full time £20,000 - £30,000 per year

    A great opportunity to join the world's largest pizza delivery company, a place where winning, service, quality and relationships are values that underpin all that we do.Our Dominos store in Harrogate is currently looking to recruit for Full time and Part time delivery drivers who are passionate about customer service and have a love for pizza.Come and...

  • Customer Team Member

    6 days ago

    Harrogate, United Kingdom Coop Full time

    **Customer Team Member** - Location: 73 Leeds Road, Harrogate, HG2 8BE - Pay: £12.00 per hour - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 6am) and weekends, to be discussed at interview. Role will also include working in our in-store bakery - Full, paid training...

  • Customer Team Member

    2 weeks ago

    Harrogate, United Kingdom Coop Full time

    **Customer Team Member** - Location: 50 Otley Road, Harlow Hill, Harrogate, HG2 0DX- Pay: £10.90 per hour- Contract: 14 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - We’re looking for...

  • Customer Team Member

    1 week ago

    Harrogate, United Kingdom Coop Full time

    **Customer Team Member** - Location: Station Road, Pannal, Harrogate, HG3 1JN- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid training provided- -...

  • Customer Team Member

    2 weeks ago

    Harrogate, United Kingdom Coop Full time

    **Customer Team Member** - Location: 50 Otley Road, Harlow Hill, Harrogate, HG2 0DX- Pay: £12.00 per hour- Contract: 14 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Member

    2 weeks ago

    HARROGATE, United Kingdom Co-op Full time

    Closing date: 05-12-2025 Customer Team Member Location: High Street, Starbeck, Harrogate, HG2 7JE Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: shifts will fall between 06:00 - 10:00, to be discussed at interview. This role involves working in our instore bakery   Full, paid training provided You...

  • Customer Team Member

    2 weeks ago

    HARROGATE, United Kingdom Co-op Full time

    Closing date: 05-12-2025 Customer Team Member Location: High Street, Starbeck, Harrogate, HG2 7JE Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: shifts will fall between 06:00 - 10:00, to be discussed at interview. This role involves working in our instore bakery   Full, paid training provided You...

  • Customer Team Member

    2 weeks ago

    Harrogate, United Kingdom Co-op Full time

    Closing date: 05-12-2025 Customer Team Member Location: High Street, Starbeck, Harrogate, HG2 7JE Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: shifts will fall between 06:00 - 10:00, to be discussed at interview. This role involves working in our instore bakery   Full, paid training provided You...

  • Customer Team Member

    15 hours ago

    HARROGATE, United Kingdom Co-op Full time

    Closing date: 17-12-2025 Customer Team Member Location: Jennyfield Drive , Harrogate, HG3 2XQ Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This...