Customer Assistant-christmas-chepstow

10 hours ago

Chepstow, United Kingdom Marks & Spencer Full time

**Anticipated end date: 24/12/22**

**Working Hours**:
Monday 18:00pm - 10:00am
Wednesday 18:00pm - 10:00am
Friday 18:00pm - 10:00am
Saturday 18:00pm - 10:00am

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    5 days ago

    Chepstow, United Kingdom Marks & Spencer Full time

    Customer Assistant - Food - Chepstow SF - Chepstow, MonmouthshireEveryone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.All the detailsWork Pattern Tuesday 16:00-20:00Thursday 16:00-20:00Friday 16:00-20:00Saturday...

  • Customer Assistant

    5 days ago

    Chepstow, United Kingdom Marks & Spencer Full time

    Customer Assistant - Food - Chepstow SF - Chepstow, MonmouthshireEveryone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.All the detailsWork Pattern Week 1 Monday 12:00-18:00Tuesday 06:00-12:00Wednesday...

  • Customer Assistant

    5 days ago

    Chepstow, United Kingdom Marks & Spencer Full time

    Customer Assistant - Food - Chepstow SF - Chepstow, MonmouthshireEveryone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.All the detailsWork Pattern Sunday 07:00-11:00Monday 07:00-11:00Wednesday 07:00-11:00Saturday...

  • Customer Assistant

    5 days ago

    Chepstow, United Kingdom Marks & Spencer Full time

    Customer Assistant - Food - Chepstow SF - Chepstow, MonmouthshireEveryone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.All the detailsWork Pattern Wednesday 20:00-02:00Thursday 20:00-02:00Friday 20:00-02:00Saturday...

  • Customer Assistant

    2 weeks ago

    Chepstow, Monmouthshire, United Kingdom Marks & Spencer Full time

    Customer Assistant - Food - Chepstow SF - Chepstow, Monmouthshire Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Tuesday 16:00-20:00Thursday 16:00-20:00Friday...

  • Customer Assistant

    2 weeks ago

    Chepstow, Monmouthshire, United Kingdom Marks & Spencer Full time

    Customer Assistant - Food - Chepstow SF - Chepstow, Monmouthshire Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Wednesday 20:00-02:00Thursday 20:00-02:00Friday...

  • Customer Assistant

    2 weeks ago

    Chepstow, Monmouthshire, United Kingdom Marks & Spencer Full time

    Customer Assistant - Food - Chepstow SF - Chepstow, Monmouthshire Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Sunday 07:00-11:00Monday 07:00-11:00Wednesday...

  • Customer Assistant

    2 weeks ago

    Chepstow, Monmouthshire, United Kingdom Marks & Spencer Full time

    Customer Assistant - Food - Chepstow SF - Chepstow, Monmouthshire Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Week 1 Monday 12:00-18:00Tuesday 06:00-12:00Wednesday...

  • Dispensing Optician Job Chepstow

    2 weeks ago

    Chepstow, United Kingdom Flame Health Full time

    **Dispensing Optician Jobs Chepstow** **Optometry Jobs Gloucestershire** - **Brand new vacancy**: - **Beautiful high-end Optical Practice which has recently had a full refurbishment**: - **4 testing rooms with 1 hour appointments**: - **Full-time or part-time hours considered (3-5 days per week)**: - **Salary up to £35,000 per annum depending on...

  • Chepstow - Cleaners

    1 week ago

    Chepstow, Monmouthshire, United Kingdom Maid2Clean Full time £14,400 - £15,600 per year

    Thank you for looking at our vacancy. We're Maid2Clean and have been offering domestic cleaning services for over 20 years uk-wide.We are happy to announce that we're increasing the size of our private domestic cleaning team in Chepstow and are seeking to take on some awesome people to join our network of local home cleaners.You will be committing to general...