Ward Co-ordinator
1 week ago
Ward 3 is due to become an outpatient facility for minor plastic and orthopaedic procedures and clinics. This is due to the re-development of the operating theatre department at Hexham General Hospital. Upon the completion of the works Ward 3 plans to revert back to a busy Orthopaedic ward with surgical capacity alongside.
We are looking for a full time ward coordinator to work along side our existing team during this exciting time and our return to speciality of Orthopaedics and General surgery.
To provide a comprehensive admin service to the Ward Manager and supporting team.
The post holder will work as an integral part of the ward team. You will be
responsible for the co-ordination of all patient facilities services in the ward area ensuring a clean, safe and comfortable environment.
The main elements of the role are ensuring the delivery of administrative, minor maintenance and other specified tasks to meet individual patient needs as determined by the ward manager.
The post holder will be required to monitor quality standards and report deficiencies and take appropriate action.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Essential
Good organisational and communication skills.
Good Keyboard Skills/IT Skills
Good Customer care skills
Knowledge of PAS system for admissions, transfers and discharges
Ability to prioritise own workload and work without direct supervision.
To be flexible and respond to changing service needs.
High level of personal motivation.
Understanding the need for confidentiality when dealing with patients and their families.
Desirable
ECDL
Understanding of trust policies and procedures
Customer care qualification
NVQ level1/2/3 qualification
Basic CPR/Moving and Handling/Fire/Food Hygiene
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