Front of House

13 hours ago

Newcastle upon Tyne, United Kingdom Junkyard Golf Club Newcastle Full time

**Role -** Front of House Team Member

**Salary** - £12.21 p/h (increases to £12.60 p/h after 1 years' service)

**Hours**
- **Who are we?**

Junkyard Golf Club is a fast-growing competitive leisure brand with 7 UK sites, making crazy golf, crazy fun

**Why work for us?**

We advocate a people-first culture, and our team are valued for their fun personality, positivity, authenticity, and confidence. It’s because of this and our team’s dedication to Junkyard Golf Club, that we continue to grow and have exciting plans for international expansion. Award winning, at Junkyard Golf Club we evolve on core values, high standards and a passion for creating exceptional guest experiences. We offer industry leading pay, great socials, career development opportunities, and/or the foundations to begin a successful career in any sector, not just hospitality. Through ‘Junkyard Training Club’ we offer training pathways to develop entry roles into senior managers.

**Front of House Responsibilities**
- Manage guest experience on both course and at the caddy shack
- Manage single ticket sales, large group bookings and walk-ins
- Using tills
- Delivering an outstanding guest experience
- Providing a unique guest journey
- Meet positive online review generation targets.

**Work Perks**:

- People centred culture
- Paid day off for your birthday
- Performance based recognition awards and ‘the people’s choice’ award
- Enhanced Maternity/ Paternity pay
- Invites to great team parties
- Paid time off for volunteer work
- Free golf for family and friends at all our venues and 50% discount on drinks
- Cycle to work scheme
- Training and career development
- 24/7 access to a free employee assistance programme. A confidential and specialist mental health & wellbeing support service including grants and counselling

**What are we looking for?**

Someone who...
- displays our values; confident, positive, fun, authentic
- is genuinely motivated to create exceptional guest experiences
- wants to find ways to make someone’s day
- enjoys a busy, vibrant environment and;
- is motivated to develop themselves. *Experience isn’t essential.

**What’s next?**

INDFOH

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